Senior Manager, eCommerce Personalization Strategy

Senior Manager, Personalization eCommerce

Location: Sunnyvale, California or Bentonville, Arkansas ONLY

The Senior Manager, Personalization eCommerce will lead the personalization strategy development and execution across Walmart's eCommerce business. This role works across the organization to align, enable, and support the development of Walmart eCommerce's personalization roadmap.

What you'll do Drives an eCommerce P&L focused on improving on-site personalization i.e. developing targeted promos, badges and offers, gamification and loyalty. Develop, implement and communicate personalization strategies to align with business goals, ensuring successful rollout across the e Commerce organization.

Utilize a data-driven approach to building the personalization roadmap, collaborating with product management, data scientists, and analytics to translate data analysis into actionable recommendations

Lead A/B tests and develop creative solutions to improve customer experience and meet business needs

Influences direction through data-driven decisions; identifies and executes improvement opportunities; lead A/B tests; develops creative solutions; and prioritizes assignments to meet business needs. Develops strategic roadmaps and recommendations by sourcing, organizing, analyzing, and interpreting data and information; providing insight on current and future business trends; identifies, creates, and communicates trends; developing and implementing scorecards; translating data analysis into recommendations aligned with business objectives. Leads partnerships with key stakeholders across Product, Design, Site Merchandizing and Engineering, developing new innovations and tools for on-site discovery and conversion; leveraging best practices and competitive intelligence; to improve the customer experience.

Qualifications 5-7 years of eCommerce, digital business leadership, management consulting, corporate strategy, and/or related business experience. Martech, Adtech, and/or Personalization experience preferred. Bachelor's degree required; MBA preferred Demonstrated problem-solving skills; ability to structure ambiguous problems, to bring logic to drive key analyses, and to synthesize analyses to actionable insights Connects creative out-of-the box thinking to business implications and financial outcomes Strong executive presence and communication skills with the ability to translate highly complex concepts and communicate them in a concise, digestible manner Highly motivated self-starter with a willingness to remove obstacles, to manage cross-functional complexities and stakeholders; and to prioritize in a dynamic environment

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.