Senior Facilities Coordinator

JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves: As a Senior Facility Coordinator at JLL, you are a seasoned facilities management professional who serves as a strategic operational liaison between Regional Managers and site-based Facility Managers across multiple regions. This role requires a minimum of 10+ years of comprehensive facilities management experience to effectively coordinate complex operational workflows, oversee critical building systems, and ensure seamless delivery of facility services across a diverse portfolio of commercial real estate assets. You will report directly to Regional Managers and provide operational support to all Facility Managers within assigned regions.
What your day-to-day will look like:
• Leverage extensive FM experience to streamline and optimize workflow processes within the Corrigo computerized maintenance management system across the regional portfolio
• Serve as the central coordination point, directing work orders and maintenance actions to appropriate team members based on technical expertise, geographic location, and workload capacity
• Utilize deep understanding of facility operations to monitor day-to-day work order processing, ensuring efficient resource allocation and priority management
• Ensure all work orders are completed within established SLA timeframes, utilizing experience-based judgment to escalate critical issues and optimize completion schedules
• Apply extensive vendor relationship experience to assist sites with purchasing decisions, contract negotiations, and procurement processes for facility-related goods and services
• Provide expert guidance on Joint Commission Accreditation Program requirements, drawing from years of healthcare facility management experience where applicable
• Oversee completion of specialized regional initiatives including Building Management System (BMS) data entry and maintenance, Operational Risk Management (ORM) assessments, regulatory compliance projects, capital improvement coordination, and energy management initiatives
• Manage complex invoice routing and approval workflows, ensuring proper coding, authorization, and timely processing through appropriate channels
• Utilize established industry relationships to resolve billing discrepancies and maintain positive vendor partnerships
• Assist with tracking project expenses and maintaining budget compliance across regional facilities
• Serve as the primary timekeeper for the East Region, collaborating closely with Facility Managers to ensure accurate time reporting and payroll compliance
• Mentor junior facility staff and provide technical guidance based on extensive field experience
• Maintain accurate records and ensure compliance with company policies and procedures
Required Qualifications:
• Minimum 10+ years of comprehensive Facilities Management experience in commercial real estate environments
• Proven track record managing multi-site facility operations with annual budgets exceeding $1M
• Extensive experience with CMMS platforms (Corrigo experience strongly preferred)
• Demonstrated success in vendor management and procurement processes
• Experience with building automation systems, HVAC, electrical, plumbing, and life safety systems
• Advanced proficiency in facility management software platforms and Microsoft Office Suite
• Strong understanding of building codes, safety regulations, and compliance requirements
• Experience with preventive maintenance programs and asset management
• Knowledge of energy management and sustainability practices
• Exceptional organizational and project management capabilities
• Strong analytical and problem-solving skills developed through years of complex facility challenges
• Excellent written and verbal communication skills with ability to interface with C-level executives, vendors, and technical staff
• Proven ability to work independently while supporting multiple stakeholders across geographic regions
Preferred Qualifications:
• Professional certifications (CFM, FMP, LEED AP, or similar)
• Experience in healthcare, corporate, or institutional facility management
• Background in capital project management and construction oversight
• Advanced knowledge of regulatory compliance requirements
Estimated compensation for this position:
65,000.00 - 75,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Foxborough, MA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

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