Senior Engineering Manager, Billing

Senior Engineering Manager, Billing

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Cloudflare's Billing Engineering Team is at the heart of every product launch, campaign, and initiative that Cloudflare undertakes. We build and maintain critical systems for billing, payments, usage metering, aggregation, invoicing and revenue recognition powering billions in revenue and serving millions of customers.

Currently we're rebuilding our entire billing platform, designing a metering and aggregation layer that scales effortlessly while ensuring financial accuracy. This is high-impact, high-stakes work that touches all Cloudflare's cutting-edge products like AI, Zero Trust, Edge Compute, Bot Management, DDoS Protection, etc.

As a Senior Engineering Manager, you'll lead a team of talented, collaborative engineers working across Cloudflare's ecosystem. You'll navigate multiple high-profile projects, foster a culture of proactive communication and continuous learning, and drive technical excellence.

If you thrive on solving hard challenges at the intersection of financial infrastructure and distributed systems, this is your opportunity to make a massive impact while growing with us.

You will lead a team of talented engineers responsible for building and maintaining Cloudflare's billing and payments infrastructure. You will oversee the development of scalable, high-reliability financial infrastructure that handles everything related to Cloudflare's revenue. Your work will directly support billions in revenue and millions of customers while enabling new product launches across Cloudflare.

You will play a key role in rebuilding our entire billing platform, designing a next-generation financial infrastructure that ensures financial accuracy and seamless performance. Leading a team of skilled engineers, you will drive the execution of complex technical initiatives, ensuring our architecture is resilient, scalable, and future-proof.

Beyond technical execution, you will focus on growing and mentoring a high-performing engineering team. You will set clear expectations, provide thoughtful feedback, and create an environment where engineers can thrive. You will collaborate closely with product, engineering, finance, data science, operations and support departments to align technical decisions with business objectives. Your ability to communicate effectively, manage priorities, and navigate a fast-paced environment will be critical in driving success.

This role is an opportunity to make a lasting impact at the intersection of financial infrastructure and distributed systems. You will help shape the future of Cloudflare, ensuring it can support the company's rapid growth and evolving product ecosystem.

Examples of desirable skills, knowledge and experience:

• Experience leading a team or multiple teams of senior and staff engineers.
• Experience working with cross-functional teams, driving alignment, and clearly creating and communicating technical direction for large cross-company efforts.
• Comfortable leading and hiring a team that builds the backend systems and frontend parts of the product.
• Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability.
• Comfortable building developer-loved APIs that scale.
• Demonstrate a track record of leading a team including hiring, on-boarding, and professional development.
• You inspire your team to reach higher.
• You're as good as explaining "why" as you are "how".
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages.
• Comfortable managing teams/projections with tight deadlines and short release cycles.

Bonus points:

• Experience building massive distributed systems.
• Experience leading teams working on areas of financial infrastructure, payments, billing, and data infrastructure.

Compensation may be adjusted depending on work location and level.

This role is eligible to participate in Cloudflare's equity plan.

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St