JobsUSASenior Coordinator Patient Accounts Receivable
Company : Cardinal Health
Location : Nashville, TN, 37201
Posted Date : 15 September 2025
Job Type : Other
Category : Administrative Assistance
Occupation : Coordinator
Job Details
Revenue Cycle Management (RCM) Supervisor
Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections.
Responsibilities
- Supervise the daily activities of the patient AR team, including worklists, account follow up, escalations, and refunds
- Manage all third-party vendor relationships associated to patient collections, patient refunds, patient assistance, patient call center teams, and RCM billing system.
- Monitor and manage aging reports to ensure timely follow-up on outstanding balances.
- Implement strategies to reduce AR days and bad debt.
- Ensure accurate and timely processing of patient billing and claims submission.
- Collaborate with payers, patients, and internal departments to resolve billing and payment issues.
- Track KPIs related to patient AR performance including time of service collections and generate regular reports for senior leadership and operations
- Manage all front office patient payment technology, ensuring successful payment transaction and reporting capabilities
- Stay up to date with payer rules, industry regulations, and compliance requirements (HIPAA, CMS, etc.).
- Handle escalated patient or payer disputes with professionalism and a customer-first approach.
- Coordinate with the coding, registration, and finance teams to prevent billing errors and denials.
- Train, coach, and evaluate staff to ensure high performance and productivity
Qualifications
- Bachelor's degree in Business Administration, Healthcare Management, Finance, or related field (preferred).
- Minimum 35 years of experience in medical billing or AR management, preferably in a healthcare setting preferred
- Strong knowledge of patient billing, collections, insurance guidelines, and regulatory compliance.
- Experience with EHR and practice management systems (e.g., Epic, Cerner, Athena, etc).
- Excellent analytical, leadership, communication, and problem-solving skills.
- Ability to multitask in a fast-paced environment and meet deadlines
- Knowledge of basic medical terminology
- Experience with 3rd party vendor management
Anticipated hourly range: $17.90 - $26.87 Hourly USD
Bonus eligible: No
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 10/07/25 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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