Senior Consultant - Total Workplace

Senior Consultant - Total Workplace

The Senior Consultant role is integral to the Total Workplace team, supporting the full consulting lifecyclefrom business development to strategy formulation and execution. This role directly supports client transformation initiatives by aligning workplace strategy with organizational goals. The individual will work under the guidance of leaders with subject matter expertise in workplace strategy and change management in the Total Workplace practice. They will proactively build and maintain relationships with clients and prospects, generate new business opportunities, and contribute to the delivery of high-impact solutions. Strong analytical, written, and verbal communication skills, along with direct industry experience, are essential. This role offers opportunities for professional growth and advancement within the Total Workplace team.

PRINCIPLE RESPONSIBILITIES

• Lead mid-size and support as part of a team large-scale workplace strategy and change management consulting engagements across the Americas.
• Build and maintain effective relationships with clients and prospects to generate new business opportunities.
• Define project expectations with leadership and clients regarding quality, budget, and deliverables.
• Deliver project plans that meet client needs within established schedules and budgets.
• Participate in team brainstorming sessions and support production of final client deliverables and strategic recommendations.
• Perform detailed quantitative and qualitative analysis to address client challenges and synthesize findings.
• Mentor junior consultants and contribute to team capability development.
• Develop and improve tools that support project delivery effectiveness.
• Participate in business development and marketing efforts, including interviews and proposal writing.
• Conduct client research, reconnaissance, and industry benchmarking, and synthesize findings.
• Document client sessions and internal meetings, including action items and next steps.
• Stay current on workplace trends and contribute to internal knowledge-sharing initiatives.
• Other job duties as assigned.

KNOWLEDGE & EXPERIENCE

• Minimum of 5 years' experience in a similar or complementary role, including key project experience in workplace/real estate strategy decision-making.
• High emotional intelligence, leadership, and relationship-building skills.
• Strong written, oral, analytical, and graphic presentation skills.
• Strong interpersonal communication and relationship-building skills.
• Ability to analyze and compile data and produce strategy documents and error-free client reports.
• Self-starter with exceptional time management and organizational skills; able to balance multiple priorities and projects.
• Professional and positive engagement with clients, partners, and prospects.
• Confident in evaluating and experimenting with new tools and technologies (e.g. SharePoint, Copilot, Power BI, Miro, Mentimeter).
• Proficient in MSFT Applications, Teams, Adobe PDF Writer, Outlook.
• Working knowledge of Adobe Illustrator and InDesign preferred.
• Ability to work on-site at least 3 days per week; additional on-site time and travel may be required.
• Comfortable working across time zones, business lines, and offices.
• Ability to travel up to 30% of the time to client sites.

EDUCATION

• Professional degree in Real Estate, Business, Architecture, Interior Design, Environmental Design, Communications, Psychology or related field.
• Change management certification or designation desired; Prosci Certification a plus.
• Additional interests in graphic design, marketing, research and/or organizational development will be considered favorably in the selection process.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation for the position is: $80,750.00 - $95,000.00.