Senior Associate, Dasher & Logistics - Delivery Excellence Strategy & Operations

Senior Associate, Dasher & Logistics - Delivery Excellence Strategy & Operations

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Our Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, cost & quality, Dasher pay, Dasher retention, order batching and beyond. We care about metrics like delivery times, cost per order, dasher compensation, cancellations, missing items and many more!

The Senior Associate, Dasher & Logistics Delivery Excellence Strategy & Operations role is for individuals with an ownership mentality who enjoy tackling complex problems, developing innovative solutions, collaborating across teams, and executing to bring strategies to life.

In this role, you will analyze business performance, identify opportunities for improvement, and work with cross-functional partners (Internally & Externally) to enhance our operations. You will help ensure we deliver a high-quality experience to all sides of our marketplace, balancing efficiency, cost, and stakeholder satisfaction.

You're excited about this opportunity because you will

• Analyze Break down data to identify trends, uncover pain points, and get to the lowest level of detail to inform decision-making.
• Experiment Use a data-driven approach and market knowledge to identify opportunities, run tests, and continuously improve our operations.
• Influence Work cross-functionally with teams such as Product, Analytics, Engineering, and Marketing to bring solutions to life.
• Grow professionally Gain exposure to multiple sides of the business, own special projects, and expand your scope over time.

We're excited about you because

• You have 3-4 years of work experience in banking, consulting, business operations, strategy, operations, technology, startups, STEM fields, or related areas.
• You're analytical able to structure and execute analysis, identify insights, and make data-driven recommendations.
• You're proficient in Excel or Google Sheets, have advanced SQL skills, and can manage complex datasets.
• You're a problem solver able to translate high-level goals into actionable plans.
• You're comfortable communicating with stakeholders internally and externally to drive projects forward.
• You're a self-starter able to thrive in a fast-paced, evolving environment.
• You have a Bachelor's degree in a related field.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page.

The national base pay range for this position within the United States, including Illinois and Colorado.

$78,200 - $115,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.