Senior Associate, Cx Growth Chicago, IL; Los Angeles, CA; New York, NY; San Francisco, CA; Seattle, WA; Tempe, AZ; Washington, D.C.

Senior Associate, Cx Growth

DoorDash's New Verticals organization focuses on accelerating one of our strategic pillarsDashMart, our grocery and convenience delivery offering. We're building and scaling new ways to delight our customers, leveraging the DoorDash platform. The DashMart S&O Growth team owns initiatives to grow DashMart customer volume, focusing on new customer use cases, optimizing merchandising, and executing go to market strategies for key customer moments and occasions.

About the Role

As a Senior Associate on the DashMart S&O team, you will own the ideation and execution of key strategic growth initiatives at DashMart. In this role, you will partner closely with cross-functional teams to bring initiatives to life, analyze their performance, and then iterate accordingly.

You will report into the Manager, DashMart S&O in our New Verticals organization.

You're Excited About This Opportunity Because You Will

• Strategize. From first principles problem solving, you will set the strategic vision for your initiatives
• Collaborate. You will support DashMart's growth through maintaining a close partnership with our category management, product management, local operations, and New Verticals teams
• Experiment. You will own end-to-end strategic customer initiatives, including merchandising, promos, and ShopEx. You will ideate, develop, execute, and analyze impact of your initiatives
• Analyze. Utilize your knowledge of data to analyze the impact of key growth initiatives and identify opportunities to improve processes and initiatives

We're Excited About You Because

• You're a strategic thinker and are comfortable manipulating and analyzing data to make decisions. You have experience with SQL and Microsoft Excel
• You're able to manage multiple concurrent projects, stay organized, and prioritize your time effectively
• You have strong cross-functional skills and have experience with projects spanning multiple teams and can align on mutual goals
• You have a strong attention to detail, the ability to adapt to a fast-paced environment, and the tenacity to solve many disparate problems for multiple stakeholders at once.
• You have 2-4 years experience in operations, technology, consulting, business development, banking, analytics, marketing, high-growth or early-stage startup or related experience.
• You have a Bachelor's Degree in business, marketing, or a related field.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$78,200 - $115,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.