Senior Analyst, Operations, Ad Policy - Walmart Connect

Senior Analyst Of Ad Policy

Walmart Connect is a leading ad tech platform, committed to delivering innovative solutions and ensuring the highest standards of compliance and integrity. We are seeking a Senior Analyst of Ad Policy to support the review, escalation, and resolution of advertising content across Walmart Connects advertising platforms.

This role ensures all ads comply with company policies, legal regulations, and brand safety standards. The Senior Analyst will handle a high volume of ticket cases, provide policy expertise, and partner closely with cross-functional teams to ensure timely and accurate outcomes. This is a fast-paced, collaborative role requiring sound judgment, clear communication, and strong attention to detail.

Key duties and responsibilities:

• Handle a high volume of ad review tickets daily, including escalations, appeals, and complex or ambiguous cases.
• Apply advertising policies accurately and consistently, ensuring timely resolution and minimal backlog.
• Respond to internal stakeholder inquiries regarding advertising policies with professionalism and urgency.
• Provide clear, actionable guidance that balances compliance with business needs.
• Engage with partners across Enforcement, Development, Enablement, Sales, and Legal to resolve issues efficiently and ensure shared understanding of policies.
• Review and evaluate ads across platforms for compliance with company policy, legal, and regulatory standards.
• Escalate complex or ambiguous cases to Managers for review, providing clear summaries and recommendations.
• Distill complex information clearly and accurately.
• Exercise sound judgment in ambiguous cases, seeking guidance where needed and providing thoughtful rationale for decisions.
• Seek and provide constructive feedback to improve consistency and quality.

What youll bring:

• Bachelors degree in Business Administration, Advertising, or a related field preferred.
• 2+ years experience in ad review, compliance, Trust & Safety, or risk management with exposure to high-volume operational work.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to collaborate across teams and roles.
• Detail-oriented with strong analytical and problem-solving abilities.

Minimum Qualifications: Bachelors degree in Business Administration, Engineering, Operations, or related field OR 2 years experience in operations, project management, or related area.

Preferred Qualifications: Masters degree in Business Administration, Engineering, Operations, or related field, Project Management Certification.

Primary Location: 221 River St, Hoboken, NJ 07030, United States of America