Senior Analyst, Digital Analytics

Senior Analyst, Digital Analytics

Cultivate A Better World

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

The Opportunity

At Chipotle, we are transforming digital analytics into a strategic capability that drives growth and enhances the guest experience. As a Senior Analyst, Digital Analytics, you will serve as a thought partner to digital leaders, proactively shaping strategy by asking the right questions, defining measurement frameworks, and influencing cross-functional stakeholders. This role requires a balance of strategic vision and meticulous executionensuring data accuracy, uncovering actionable insights, and translating them into recommendations that advance our digital products and marketing efforts.

Location

This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

What You'll Do

1. Act as a thought partner to digital leaders, proactively identifying opportunities where analytics can shape strategy and enhance the guest experience.
2. Influence cross-functional stakeholders by framing insights in business terms, building alignment across product, marketing, and technology teams, and driving adoption of analytics-informed decisions.
3. Manage the execution of daily, weekly, and monthly reporting, highlighting KPIs with accuracy, attention to detail, and consistency.
4. Develop and maintain dashboards and analyses in Adobe Analytics, FullStory, and Target to deliver timely, actionable insights across digital channels (web, mobile apps, internal tools).
5. Design and advise on testing protocols (A/B, multivariate, personalization), ensuring hypotheses are strategically framed, measurement is rigorous, and results are interpreted in context.
6. Lead optimization initiatives, uncovering insights that translate into strategies for maximizing conversion, revenue, and guest engagement.
7. Partner on roadmap development, ensuring tracking requirements and measurement frameworks are defined in advance of new product launches or personalization initiatives.
8. Support implementation and QA teams, developing testing protocols and validating that analytics tracking is accurate, complete, and aligned with business goals.
9. Investigate and diagnose analytics issues with a forensic mindset, collaborating with cross-functional teams to resolve tagging defects or data gaps.
10. Bring strategic perspective and executional disciplinebalancing big-picture vision with hands-on rigor in data accuracy, reporting, and insight delivery.

What You'll Bring To The Table

• 5+ years' experience in digital analytics, customer data, reporting, and analysis, with a proven track record of turning insights into business impact.
• Strong stakeholder management and communication skills, with the ability to lead through influence, align cross-functional teams, and present complex findings in clear, compelling ways.
• A strategic mindset, capable of evolving the practice of digital analytics beyond reportingasking the right questions, shaping measurement strategies, and connecting insights to business outcomes.
• Meticulous attention to detail, ensuring accuracy in reporting, data governance, QA, and execution, while balancing hands-on rigor with broader vision.
• Expertise with Adobe Analytics, Adobe Launch, and familiarity with the broader Adobe stack (Target, AJO, RT-CDP). Experience with FullStory or similar behavioral analytics tools is a plus.
• Experience with A/B and multivariate testing, personalization tools, and experimental design, including the ability to frame hypotheses, validate results, and advise on next steps.
• Proven ability to translate large, multi-source datasets into clear insights and actionable recommendations, driving strategy across digital product and marketing.
• Strong diagnostic and problem-solving skills, with the ability to uncover and resolve tracking or measurement issues quickly and collaboratively.
• Effective presentation skills, with confidence in influencing both technical and business audiences.

Pay Transparency

A reasonable estimate of the current base pay range for this position is $113,000.00$158,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

Who We Are

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process.