Associate Analyst, Store Facilities

Store Facilities Data Analyst

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to diversity, equity & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose The primary role of this position is to support operational functionality and maintain data integrity between software systems used in workorder management and invoice payment for Store Facilities and Property Administration. Additionally, this role will provide analytical reporting extracted from these systems (Service Channel, PdSitelink, Finance PeopleSoft and the API applications enabling them to interact). This role combines data extraction, exception reporting and reconciliation, and analysis to support various projects within the Store Facilities department of Property Development. The department oversees expense and capital for stores, servicing over 100,000 annual work orders. The base pay range for this role is $25.82 - $37.64. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions:

• Extract data from Service Channel, PdSitelink, & Finance PeopleSoft ensuring accuracy and completeness.
• Analyze data exceptions between systems to identify inconsistencies, using MS Excel primarily.
• Research unidentified data sync issues due to API (Application Program Interface) and send to stakeholders for review and resolution.
• Recommend system and process improvements to minimize data exceptions across systems. Review with manager before implementing changes as necessary.
• Build a strong working knowledge of the systems and how they interact to achieve job objectives.
• Document processes and interfaces to support ongoing analysis and change management.
• Prepare meaningful regular and ad-hoc reports (Work Order Aging, Facilities Work Order Performance, Unidentified & Mis-matched Data Report etc.) for management and other stakeholders.
• Provide analytical support regarding asset management, invoice analytics, ad-hoc reporting to CSR, demand response program, maximizing energy rebates and research on high usage location. Ensure timely and accurate delivery of reports, adhering to established deadlines.
• Assist in system testing and user certification of new software releases and enhancements.
• Maintain Preventive Maintenance Master data with financial details for monthly work order feed to Service Channel Application.
• Responsible for Store Facilities Capital spreadsheet reconciliations and reporting.
• Collaborate with internal teams to identify data needs and requirements.

Competencies:

• People: Collaboration, Leading by Example, Communicates Effectively, Ensures Accountability and Execution, Manages Conflict
• Business: Plans, Aligns and Prioritizes

Qualifications and Special Skills Required:

• Bachelor's Degree (preferably in an analytical field) or equivalent experience in similar role with minimum 2 years of experience required.
• Proficient analytical and computer skills including Microsoft Excel, PowerPoint, Word, and PowerBI
• Good communication skills
• A detail-oriented approach - must pay close attention to details and have the drive to get things right
• Ability to work independently or as a team member on projects of all sizes, prioritizes multiple tasks, and performs accurately with short deadlines.
• Results & detail oriented, with a strong emphasis on accuracy.
• PeopleSoft familiarity a plus.

Physical Requirements/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities: None

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.