Security Supervisor (AM Shift)

Company : Disability Solutions

Location : Tucson, AZ, 85718

Posted Date : 15 October 2025

Job Type : Full Time

Category : Security & Public Safety

Occupation : Security Supervisor

Job Details

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Specific

Supervises activities of all Security Office, Employee Entrance and Patrol Officer operations as outlined in the Standards of Performance Manual for Security Officers
Performs Security Department training related activities
Thoroughly understands all Hotel Emergency Response Procedures and assists in the coordination of all emergency response activities
Oversees access control activities at all facility employee entrances, ensures that only authorized individuals enter
Ensures maintenance of visitor sign-in/out logs and issuance of temporary passes to visitors/vendors
Oversees inspection of all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials
Oversees verification that all materials leaving facilities are accompanies by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized
Maintains signature lists of Management personnel authorized to sign package removal passes
Supervises/Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolution
Prepares necessary maintenance requests for safety related maintenance requirements
Supervises/Monitors CCTV cameras, radio communications, and Fire Control Computers
Documents all security related issues and assistance provided in appropriate Security reports
Oversees lost and found activities in accordance with hotel policies
Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy
Monitors and ensures compliance to hotel key control policies by all employees
Interacts with guests in a courteous and professional manner
Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence
Investigates breeches in security and guest and employee accidents
Questions witness' to incidents, examines incident scenes, gathers evidence/ data to assist in determination of cause and identification of areas where corrective actions are indicated
Performs lock interrogation operations whenever necessary as part of departmental incident investigation
Assists in periodic locker/wardrobe bag inspections
Assists Director in performance of periodic safety and security inspections
Works closely with LHUSE Risk Manager to identify areas of potential loss/liability
Assists Director and Risk Manager in development of loss prevention procedures/policies
Completes all daily reports in accordance with the Safety Security Manual
May operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicycles
May assist in the distribution of employee paychecks
May assist in obtaining materials from Storeroom areas during non-operating hours
Ensures that all after hour storeroom entries are documented, and that the reason for entry is indicated and that proper requisitions are obtained for all items removed
Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies
Answers department phone lines in prompt and courteous manner in accordance with all Loews Hotels standards
Other duties as assigned

General

Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Qualifications

Associates Degree or equivalent
Excellent observation, communication, guest service and report writing skills
Minimum three + years previous Security supervisory experience in large convention hotel
Possess, Class "D" Security license and CPR and First Aid certification, or ability to obtain
Ability to speak, read and write English fluently
Able to work a flexible schedule, including weekends and holidays