Security Officer (Day Shift)

Security Officer (Day Shift)

We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of Security Officer (Day Shift) for the Hopkins Bloomberg Center in Washington, DC. This position is for the day shift (6:30 AM - 3:00 PM).

Specific Duties and Responsibilities

• Staff main public safety desks and actively monitor assigned cameras, reporting events outside of normal operation may be necessary.
• Actively greet and welcome visitors, and direct pedestrian traffic as needed.
• Actively update the visitor management software as visitors arrive and control/restrict access to the building.
• Monitor the bike and scooter parking activity, politely enforce the University policy as needed.
• Provide security for the University's property, facilities, activities.
• Maintain all security devices and products in good working condition.
• Patrol assigned areas on foot and actively participate in crime prevention.
• Respond to routine and emergency calls for various types of services and take action as appropriate.
• Conduct preliminary investigations, maintain confidentiality while writing clear, concise and accurate reports.
• Conduct security inspection of University facilities and areas, and reporting conditions.
• Provide escorts and other general services, including locking and unlocking rooms.
• Work flexible shifts as needed, including weekends, holidays or to assist with operational and special event assignments.
• Cross-train for additional posts as needed (i.e. Patrolling, Command Center, etc.).
• Perform other security related services for the faculty, staff, students, and visitors of The Johns Hopkins University.
• Investigate University security incidents/crimes and prepare appropriate reports.
• Notify University personnel and/or external groups are notified as necessary (i.e., human resources, student affairs, etc.).
• Facilitate law enforcement and DCFEMS response to crimes and medical emergencies, fire alarms, etc..
• Liaise with law enforcement members regarding crime prevention.
• Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments.
• The omission of specific duties does not preclude the manager from assigning duties that are logically related to the position.

Requirements

• Acceptable completion of basic security officer training and related training required.
• Must be able to successfully complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening.
• Must be able to successfully meet and maintain Campus Safety and Security physical requirements.
• As a condition of employment, applicant must successfully complete a University criminal background investigation and a post-offer/pre-employment drug/alcohol test.
• Must have a valid driver's license and be eligible to drive JHU vehicles per University policy for entire duration of employment within this role.
• Proof of U.S. citizenship and at least 21 years of age as required by the DC Department of Licensing and Consumer Protection Agency and MPD Security Officers Management Branch.
• Must meet requirements to obtain a Security Officer license from the D.C. Department of Licensing and Consumer Protection Campus.
• Overtime shifts may be MANDATORY for operational needs must be available to work weekends, holidays and/or other than regularly scheduled shifts.
• Must have ability to handle both common and crisis situations calmly and efficiently.
• Must possess good written and verbal communication skills and be able to prepare comprehensive reports and logs in neat, legible handwriting.
• Must be able to read and understand all operating procedures and instructions.
• Must display exceptional customer service and communication skills, and the ability to interact with others in a professional and effective manner.
• Must have intermediate computer skills to utilize innovative, wireless technology.
• Ability to successfully complete the Campus Public Safety Institute (CPSI) academy to obtain certification.

• High School Diploma/GED. Completion of basic security officer training, field training and related training required.
• Must be able to successfully complete a physical/health screening examination. Must also be able to successfully meet and maintain Campus Safety and Security physical requirements.

• Prior experience in law enforcement /corporate/public safety/military.
• Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.
• Currently certified in CPR and First Aid, Campus Public Safety Institute.
• Demonstrated ability to handle complex assignments.