Security Officer Armed Shopping Mall Patrol

Security Officer Armed Shopping Mall Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer Armed Shopping Mall Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Armed Officer with Allied Universal, you will play a key role in helping to deter security-related incidents and maintaining a secure environment within a dynamic retail location. Your responsibilities will include conducting routine patrols, remaining highly visible to support a positive atmosphere, and providing exceptional customer service and communication to all visitors and staff.

Position Type: Full Time

Pay Rate: $26.50 / Hour

Job Schedule:

DayTime

Mon 02:45 PM - 11:30 PM

Tue 02:45 PM - 11:30 PM

Wed 02:45 PM - 11:30 PM

Sat 02:45 PM - 11:30 PM

Sun 02:45 PM - 11:30 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
• Monitor entrances, exits, and high-traffic areas to help to deter theft, vandalism, and/or other unwanted behavior.
• Maintain detailed and accurate records of activities, incidents, and/or unusual occurrences as required by site procedures.
• Collaborate with local law enforcement and emergency personnel as needed during incidents or emergencies.
• Remain alert and observant while on duty, reporting any suspicious activity or security-related concerns to the appropriate personnel.
• Follow all Allied Universal protocols and client site instructions while carrying out assigned duties.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Have at least 3 years of combined law enforcement, military, and/or security-related experience or possess a college degree.
• Be at least 21 years of age.
• Possess a Level III armed certification if required by the state of Texas.
• Possess a valid armed guard card or license if required by the state or local jurisdiction.
• Possess a current CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802