Security Guard - Retail Unarmed Patrols

Security Guard - Retail Unarmed Patrols

As a Security Guard - Retail Unarmed Patrols in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Unarmed Officer at a bustling retail and mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents while remaining highly visible and approachable. Your presence will contribute to a welcoming environment for visitors and tenants, as you provide exceptional customer service and clear communication. At Allied Universal, we value agility, reliability, and innovation, and our team-oriented, people-first culture empowers you to make a meaningful impact every day while upholding the highest standards of integrity.

Position Type: Full Time

Pay Rate: $24.50 / Hour

Job Schedule:

DayTime: Mon 03:00 PM - 11:30 PM, Tue 03:00 PM - 11:30 PM, Wed 03:00 PM - 11:30 PM, Sat 03:00 PM - 11:30 PM, Sun 03:00 PM - 11:30 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and identify potential concerns.
• Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols.
• Assist with access control by monitoring entrances and exits, verifying credentials, and providing directions or information as needed.
• Collaborate with local law enforcement and emergency services when required, following established protocols.
• Complete detailed and accurate incident reports and daily activity logs as directed by Allied Universal and site management.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.