Security Foot Patrol Officer - Days

Job Title

Security Officer Retail Unarmed Patrol Full-Time in Charlotte, NC

Job Description

As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned retail and mall locations, helping to deter security-related incidents and maintaining a welcoming atmosphere for visitors and staff. Your presence and proactive approach will contribute to a secure environment, while your commitment to exceptional customer service and communication will support positive interactions throughout your shift. Join a team that values agility, reliability, and innovation, where people come first and integrity guides every action.

Position Type: Full Time

Pay Rate: $17.60 / Hour

Job Schedule:

DayTime

Tue 07:00 AM - 03:00 PM

Wed 07:00 AM - 03:00 PM

Thur 07:00 AM - 03:00 PM

Fri 07:00 AM - 03:00 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and to observe and report any unusual circumstances.
• Communicate clearly with clients, visitors, and Allied Universal management regarding security-related matters and incidents.
• Complete detailed and accurate reports on incidents, observations, and activities during each shift.
• Follow all post orders and instructions provided by Allied Universal and site management.
• Assist with access control, monitoring entrances and exits, and verifying credentials as required by site policies.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Experience with access control and/or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1452054