RESTORATION CREW PROJECT MANAGER

Restoration Crew Manager

The Restoration Crew Manager position is a working manager position that will both fill key restoration technician roles and be responsible for managing a staff of 4-8 technicians. The Restoration Crew Manager will have a pay rate based on experience in managing projects, workflow, and teams to provide a high level of customer service for residential and commercial customers in the ServiceMaster of Mankato/Waseca service area. They will be responsible for the development, scheduling, and management of cleaning and restoration technicians in the areas of carpet and upholstery cleaning, fire/smoke/soot cleaning, water damage restoration and other cleaning and restoration services the company provides. This is a working manager position that will require after hours and weekend assignments which may be compensated at higher levels than the base pay.

ServiceMaster of Mankato/Waseca is your local family owned leader in disaster restoration and cleaning services. We are the first choice for most insurance companies in national programs serving Southern Minnesota. Our goal is to provide excellent quality and dependable service to our residential and commercial customers. This job gives you the satisfaction of helping families and businesses in their time of need... whether it is a water, flood, fire, smoke or odor issue, you will be the expert that will assist them in giving them "Peace of Mind". Every day is different and every job is a new opportunity. Job candidates will lead and perform restoration for fire and water damage for area home owners and businesses as well as other responsibilities in restoration and cleaning.

Responsibilities and Duties

This position will include but is not limited to:

• Perform water mitigation and restoration work in residential and commercial settings
• Lead/manage other restoration technicians on multiple jobs
• Manage the scheduling of technician teams for multiple jobs daily
• Complete insurance company paperwork and digital documentation on an iPad
• Be the "Champion" in the business for our proprietary RESTORE 365 mobile and desktop software to manage claims
• Meet insurance company guidelines and timelines as established by each insurance company
• Perform and manage fire/smoke/odor cleaning and mitigation as required
• Complete proper documentation within insurance company guidelines for all fire/smoke/odor jobs
• Perform and manage other cleaning duties (i.e., construction cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs

Qualifications and Skills

Applicants must meet the following qualifications:

• Driver's license with a clean driving record
• Ability to lift a minimum of 50 pounds
• Applicants will undergo a criminal background check
• This business does not do random drug testing
• Should be able to work independently or work with/lead a team
• Will show up on time for every work day with a positive attitude
• Will exhibit professionalism, maturity, and the willingness to serve the customer
• Will be responsible for completing insurance company electronic data on every job
• On call time is required and will be compensated higher than regular work hours
• Have experience in a disaster restoration or related field (preferred)
• Possess or have the ability to obtain IICRC certifications (preferred)
• Have experience managing teams of 6 or more

Benefits

Paid time off, holidays, uniforms. Additional pay for on-call/after hours is offered. Wages stated are starting wages, higher wages could be paid for qualified restoration experience or after the training period. Job type: Full-time. Salary: Negotiated.