Regional Facility Manager - New York, NY

Regional Facility Manager - New York, NY

BGIS is currently seeking a Regional Facility Manager to join the team in New York City, NY and surrounding areas. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Responsibilities

Team Management:

• Orientation and training of new facility team members.
• Maintain the ongoing training programs and certifications of facility engineering team.
• Ensure delivery of facility management services to the staff and team.
• Accept responsibility for facility engineers assigned continuous quality improvement and cost management.

Facility Operations:

• Supervise the facility activities and obligations per agreements.
• Manage facility operations budget to ensure preservation of facility assets.
• Supervise the resolution of technical and contractual issues as they relate to the facility.
• Develop strategies, goals, and objectives required for continued facility agreement success.
• Implement and manage monthly financial responsibilities (i.e. billings, estimate to completes, etc.).
• Assure compliance with accrediting and regulatory agencies.
• Develop and implement facility operating procedures and processes for specific sites and the facility management business (i.e. facility operating procedure, issue management, and site engineer contingency plans).
• Record the relationship and technical history of facilities assigned.

Customer Service:

• Oversee and control vendor relationship as necessary (i.e. mechanical service, custodial, and controls service).
• Maintain customer relationships and confidence.

Other duties as assigned.

Additional Qualifications/Responsibilities

• Remote Work: Position is performed remotely but may require travel for training, meetings, and events.
• Compliance: Adheres to established processes and practices, including environmental, health safety, security, and fire protection.
• Physical Requirements: Ability to climb ladders, lift up to 75 lbs., and maneuver in confined spaces.
• Certifications: EPA Certification required. Journeyman license (preferred)
• PPE: Must be able and willing to wear Personal Protective Equipment.
• Checks: Subject to drug, background, and driver's license checks.
• Skills: High school diploma or GED. Completion of a relevant apprenticeship may be advantageous. In-depth knowledge of HVAC systems. Familiarity with tools and equipment for HVAC installation and maintenance. Physical fitness and manual dexterity. Ability to follow instructions. Good communication and customer service skills.

Required Education, Knowledge and Abilities

Must have demonstrated proficiency for all the responsibilities of a Lead Installer. Three (3) years of facility management or maintenance experience preferred. Proven facility management competency, including ability to drive issues and situations to closure required. Equivalent of four (4) years college level training in facilities management, construction management, engineering or other related field or equivalent work experience required. Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred. Knowledge of building systems and ability to manage personnel responsible for operation required.

Physical Demands and Work Environment: Provide personal transportation for meetings and job visits away from the office; reimbursed. Must be able to work weekends, holidays, overtime as required and be "on call" on a 24 x 7 basis for emergency situations. Must be willing to travel 25%. Management of multiple priorities under pressure. 1K plan with employer match. Technical training and development opportunities. Growth and relocation opportunities.