Regional Facilities Operations Manager

Regional Facilities Operations Manager

DoorDash is looking for a Regional Facilities Operations Manager to support the ongoing growth of our New Vertical businesses as well as our corporate offices. In this role, you manage the ongoing operations of 150+ facilities in the US, including new site launches, decommissions, expansions, relocations and remodels. You will work closely with cross-functional partners to ensure seamless facility operations and lead projects that enable a strong facility management foundation. This role will require exceptional communication and strong leadership skills.

You're excited about this opportunity because you will

• Manage an outsourced management team that handles work order management for repairs and maintenance
• Serves as the escalation point of contact for the East Region which may require afterhours or weekend support
• Contribute to the development and continuous improvement of the Facility Operations Playbook
• Project Manage critical initiatives, inclusive of change management plans
• Develop and cultivate relationships with Landlords and Property Management groups
• Partner with cross-functional teams to ensure capital, safety and security projects are managed effectively and do not impact operations
• Collaborate with cross-functional partners such as HR, IT, Safety & Security on emergency preparedness and business continuity plans
• Track Facility Operations expenses and establish dashboards to identify trends
• Conducts regular site inspections and solution against systemic deficiencies
• Collaborate with field leaders to ensure consistency, trainings, and best practices across regions
• Travel up to 25% for site inspections and to support launching or decommissioning of facilities

We're excited about you because

• Are Customer Obsessed with a passionate drive to, take initiative, and offer unique solutions that deliver on their expectations.
• Think big, and Start Small with a thoughtful process of analyzing data and circumstances to solve problems and reach a well-reasoned solution.
• Value our One Team, One Fight mentality by partnering effectively and executing on our common goals in a pleasant and energetic manner.
• Have a Bias for Action with an appreciation and understanding of our mission in order to make sound, timely contributions.
• Strive to be 1% Better Everyday with your openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
• Choose Optimism and Have a Plan, whether it's a big project or impromptu task, you are quick on your feet and happy to contribute in a helpful, organized way.
• Have 5+ years of Facility Management multi-unit experience, including light industrial and/or retail spaces
• Strong knowledge of work order management systems, such as ServiceChannel
• Have experience managing remote facilities and a remote team
• Have a bachelor's degree, and/or a CFM (or other relevant certifications), or have equivalent work experience
• Proven ability to manage escalations and communicate effectively with senior stakeholder
• Robust background in critical systems, mechanical and electrical engineering and energy management programs strongly preferred

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

$81,600 - $120,000 USD

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.