Quality Assurance Specialist

Quality Assurance Specialist

Amentum, a large government contract company, is seeking Quality Assurance Specialist to support the WEXMAC Camp Montana East contract in El Paso, TX.

Position Summary

The Quality Assurance (QA) Specialist ensures that all operations meet established standards for safety, security, compliance, and service delivery. This role involves monitoring procedures, conducting audits, analyzing performance data, and recommending improvements to maintain compliance with local, state, and federal regulations, as well as internal policies.

Other duties include:

• Conduct regular inspections and audits of ICE/Department of Homeland Security facility operations, and security procedures against National Detention Standards 2025.
• Review incident reports, logs, and documentation for accuracy and compliance.
• Monitor adherence to health, safety, and sanitation standards.
• Evaluate staff performance in relation to operational protocols and training requirements.
• Develop and update quality control checklists, audit tools, and reporting templates.
• Collaborate with department heads to address deficiencies and implement corrective actions.
• Maintain records of inspections, findings, and follow-up actions.
• Assist in preparing for external audits and accreditation reviews.
• Provide training and guidance to staff on compliance and quality standards.
• Perform all other position-related duties as assigned or requested.
• Minimum five (5) years' experience in Quality Assurance or related field.
• Experience in corrections, law enforcement, or institutional compliance preferred.
• Strong knowledge of detention facility regulations and operational standards.
• Excellent attention to detail, analytical skills, and problem-solving abilities.
• Strong communication and report-writing skills.
• Ability to work independently and maintain confidentiality.
• Knowledge of various computer skills desirable (ex: Excel, Word, PowerPoint, etc.).
• Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
• High school diploma or equivalent.

Working and Living Conditions

• Primarily on-site within a secure facility area.
• Requires walking, standing, and occasional exposure to challenging situations.
• Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.

Other Responsibilities

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.