Quality Assurance Manager - Specialty Gas

Linde Gas & Equipment Inc.

Quality Assurance Manager- Specialty Gas

Location: Bethlehem, PA

Linde Gas & Equipment Inc. is seeking a Quality Assurance Manager- Specialty Gas to join our National Specialty Products team. The Quality Manager will ensure our Management System adheres to and satisfies our accreditations associated with ISO 9001, ISO 17025, ISO 17034 and Linde's internal requirements as documented in the Linde Information Database (LiDAP) to ensure alignment with business strategies, quality improvements and productivity. The Quality Manager will establish, monitor, and report Quality KPI trends and Continuous Improvement Initiatives monthly. This position will also be responsible for ensuring all the quality training necessary for plant employees and the maintenance of those training records is conducted and properly documented.in the Linde Elevate training system.

What we offer you!

• Competitive compensation
• Comprehensive benefits plan (medical, dental, vision and more)
• 401(k) retirement savings plan
• Paid time off (vacation, holidays, PTO)
• Employee discount programs
• Career growth opportunities

What you will be doing:

• Develops & implements strategies to ensure process excellence in respect of operational quality.
• Maintain the internal product and external customer non-conformance tracking System (LiDAP). Ensures incidents are managed to closure timely and in an effective manner to be seamlessly communicated to our customers and throughout the organization.
• Drives improvement by formalizing and managing tactical, cross functional teams to address trending of internal and external non-conformance incidents in using information to drive actionable data from the use of RCA, SPC and SQC to generate continuous improvement of our products over time.
• Directs site Quality Teams using 8D programs and Proficiency Testing to drive continuous improvement.
• Establishes and maintain effective quality and ISO management systems, and site quality process KPIs.
• Drive change to foster a culture of continuous improvement and operational excellence.
• Working with the North American Technical Support Center to ensures product offerings and services meet and/or exceed customer expectations.
• Leads the ISO required Proficiency Testing on a yearly basis from internal and external customers.
• Manage LG&E and Customer relationships on the review of quality needs, goals and contract reviews.
• Manage, reviews and approve Corrective Action Reports within LiDAP, including:
• Drives the overall process deliverables to ensure effective and timely investigation and resolution.
• Approves closure of QIR corrective actions and complaint response in a timely manner.
• Drive and coach plant quality teams through the investigate process, driving process improvements and preventative and corrective actions.
• Represent site quality system during regulatory, internal and third party/customer audits and/or inquires.
• Conduct and participate in local quality audits. Interpret findings and manage corrective action responses.
• Ensures network compliance to Process Change programs as outlined in LiDAP.
• Develop, maintain, and manage all facility SOPs as applicable to the ISO programs.
• Develop, maintain, and facilitate applicable Quality Inspection Records.
• Other duties as assigned.

What makes you great:

• 5-year experience in a quality or quality systems role
• Bachelor's degree required, engineering, chemistry or chemical engineering discipline
• Strong ISO 9001, 17025 and 17034 knowledge
• Internal Auditor training preferred
• Statistical Analysis
• Six Sigma Green or Black belt preferred
  
  

Why you will enjoy working with us:

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.

For more information about the company, please visit our website.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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