Quality Assurance Analyst

Quality Coordinator

Townsen Memorial Hospital is looking for a Quality Coordinator to join our team at our newest location in Houston, TX (77072). The Quality Coordinator is responsible for ensuring that our products meet the highest quality standards through the implementation and maintenance of quality assurance and infection control processes. The Quality Coordinator works closely with the Quality Manager conducting quality assurance reviews and audits, identifying and resolving quality issues, developing and implementing process improvements, and generating accurate reports.

Essential Functions:

• Quality Coordinator Demonstrates working knowledge of the organization's performance improvement procedures.
• Collects and distributes monitoring tools.
• Reviews trends and data to identify issues and areas for improvement.
• Prepares monthly and quarterly reports to be presented to the Governing Board.
• Contributes to performance improvements and assists leadership with monitoring.
• Coordinates projects meeting deadlines and following up on assignments.
• Completes assignments accurately in a timely manner and within procedural guidelines.

Infection Control:

• Performs surveillance data collection and prevention education on the units.
• Completes monthly infection inspection rounds (i.e. hand hygiene, sterile processing, endoscopy, etc.).
• Generates reports according to the findings of the inspection rounds.
• Provides education to staff regarding findings of the inspection reports.
• Assist with data collection, analysis, and reporting of infection control quality and required state/federal regulatory metrics for Townsen Memorial Hospital.
• Maintains professional ethics when communicating infectious diseases to co-workers, state officials, and doctors.
• Performs infection control in-service training to all new employees and annually.
• Maintains accurate and confidential records on employees.
• Actively participates in staff development or departmental/hospital wide committees as assigned.

Knowledge, Skills, and Abilities:

• Strong knowledge of medical terminology.
• Strong computer and typing skills with proficiency in Microsoft Office including Outlook, Excel, Word, PowerPoint.
• Excellent organizational and time management skills.
• Knowledge of regulatory compliance standards.
• Ability to work independently and as part of a team.
• Ability to safely perform in a fast-paced care environment.
• Strong attention to detail and thorough in completing work tasks.
• Solid verbal and written communication skills including the ability to effectively communicate with internal and external customers.
• Ability to work under pressure, multitask, and meet deadlines while maintaining a positive attitude and providing exemplary customer service.

Education and Experience:

• High School Diploma or GED.
• Two (2) years of experience in an acute care or public health setting.
• Infection Prevention and Control (a-IPC) certified or must be obtained within one year of hire.
• BLS certified or must obtain certification within 90 days of hire.

Benefits:

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Programs
• Short and Long Term Disability Plans
• Basic Life and Voluntary Insurance Plans with AD&D
• 401(k) with a 2-year vesting
• PTO + Holidays

Townsen Memorial Hospital is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate evidence-based patient care to those we serve. At Townsen Memorial we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting-edge healthcare to our patients, our communities, and each other.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.