QA Engineer II - Marketing

At Tailored Brands, we help people love the way they look and feel for their most important moments. Our Technology team loves the way they feel and thrive at work, with:

• Flexible work opportunities, including remote and hybrid options

• Small, empowered teams that have fun delivering real value for our customers
• A culture that values a 50-year legacy while eagerly embracing the future

Want to be part of this? We currently have an exciting opportunity for a QA Engineer II to join our Tailored Technology team. This individual will be responsible for establishing and maintaining QA practices, writing test scenarios and executing tests, both manually and with automated tools. The QA Engineer will work with a small, collaborative team of seasoned QA engineers and business partners in the Omni channel team.
What you'll do

• Participate in the design and implementation process of new and existing products
• Lead Omni channel projects from QA standpoint and provide technical leadership to other QA engineers
• Define and implement black-box, white box and automated testing suites for core Marketing technologies, products and web-based applications.
• Endure Design, develop, and maintain E2E test scripts to validate ETL processes, ensuring data integrity, accuracy, and work flows across multiple environments.
• Automate ETL validation processes to improve efficiency and ensure scalability.
• Validate Email and SMS marketing platforms, including their E2E integrations and performance.
• Test and verify integrations between Customer Data Platforms (CDPs) and various systems such as CRM tools, marketing automation platforms, and analytics solutions.
• Perform in-depth testing of data layer objects, particularly on Google Tag Manager (GTM)-based websites.
• Automate validation processes for tracking technologies, including Facebook Pixel, Google Analytics, GTM tags, and other digital analytics tools.
• Test data and perform business applications functional system, integration (end-to-end) tests for new and existing applications
• Collaborate with DevOps to integrate automation scripts into CI/CD pipelines.
• Participate in review and approval process of project deliverables
• Advise project teams on appropriate approaches to testing delivered products, including test tool sets
• Provide guidance to development and project teams on the creation of a master test plan and other testing related deliverables
• Assist project teams on identifying the needs for appropriate test environments and coordinate the establishment of appropriate test environments
• Find, track and prioritize bugs and work toward their resolution
• Define and track quality assurance automation metrics such as automation defect densities, defects age and automation coverage
• Participate in the testing of production emergency bug fixes
• Perform rotating on-call support duties and periodically participate in after-hours release testing
• Participate in release production validation.

What you'll bring

• 5+ years of testing experience in Retail or E-commerce Marketing technologies.
• Bachelor's degree in Computer Science or relevant bachelor's degree preferred
• Experience in designing, developing, and maintaining test scripts aligned with business requirements.
• Experience in ensuring E2E marketing data campaigns, email workflows, and customer journeys, accuracy, and consistency across multiple environments.
• Experience in validating Email/SMS marketing platforms and their E2E integrations.
• Experience in validating Customer Data Platforms (CDP) integrations with various applications, including CRM systems, marketing automation tools, analytics platforms.
• Experience in Testing data layer objects (especially for GTM-based sites).
• Experience in automating the validation of tracking technologies such as Facebook Pixel, Google Analytics, GTM tags, and other analytics tools.
• Extensive experience with SDLC and testing methodologies, including Functional testing, E2E integration testing, System testing, Compatibility testing, Regression Testing & Defect Cycle.
• Good experience in Test Plan Creation, Test Case Creation and Peer Review.
• Have hands on experience in test management tools like JIRA, QC tools, etc.
• Experience in Automation testing tools such as UiPath, Litmus, Email on Acid , JUnit, Cypress, or equivalent.
• Proficient in testing marketing automation workflows, including lead nurturing and drip campaigns.
• Proficiency in scripting languages such as Python, Java, or Shell scripting.
• to automate testing tasks
• Strong Experience in SQL (for verifying campaign data in databases/CRMs)
• Hands-on Experience in Big Query or similar platforms for advanced marketing data validation and analysis.
• Knowledge of UTM parameters, tracking tags, and conversion pixels
• Understanding of GDPR, CAN-SPAM, and other compliance considerations.
• Ability to work in an onsite-offshore model.
• Guiding / supporting the team members
• Good Experience in interactions with business team to understand the user stories / business cases.
• Experience in CI/CD tools like Jenkins, GitLab CI etc.,
• Knowledge of ETL tools and cloud platforms such as Snowflake, AWS, Azure, or Google Cloud

If you see yourself in this role, but fall short in any areas above, apply anyway! We love to invest in our team members! The Best Kept Secret in Retail
Tailored Brands is North America's leading specialty retailer of menswear, famous for world-class customer service and unique offerings like tailoring and custom suits. We are best known by our brands, including Men's Wearhouse, Jos. A. Bank, K&G Fashion Superstore, and Moores Clothing for Men in Canada.
We own a unique and special market segment experiencing record-level demand. This has inspired our 3-year journey to become Legendary; an exciting strategy that leans heavily upon a strong technology foundation.
With over 1,000 stores across the US and Canada, 15,000 employees, and over 35 million customers, we're the perfect size! Large enough to demand leading-edge enterprise-worthy technology, but small enough to move quickly and empower our teams with significant scope & autonomy.
Apply now to power your career journey to Legendary!
Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com.
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Focus Fridays (encouraged) | so you can catch up on work and self-development
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
• Holiday Early Departure | close out early the business day before a company observed holiday

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time
• Ability to stoop, kneel, bend at the waist, and reach daily
• Able to lift and move up to 25 pounds occasionally
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
• Hours regularly 40 hours per week, as work dictates, in a hybrid work environment from our Houston, TX or Dublin, CA offices.

The starting salary for this position is $80,704 - 92,809 and may increase to $134,600 depending on merit, length of service with the Company, and other factors. We take into consideration an individual's skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
#LI-Hybrid