QA Engineer II (Manual)

About Grow Therapy

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

About the Role

We are looking for a QA Engineer with a strong background in the software development life cycle. You’ll help us deliver features to Grow Therapy providers and clients that deliver the data, tools, and support they need to establish deep connections with each other, unlock lifelong mental health support, and drive positive mental health outcomes. This is an exciting opportunity for a passionate, mission-aligned QA engineer to make an immediate impact on our rapidly scaling team.

What You’ll Be Doing

• Maintain and improve the quality and reliability of the application through daily smoke testing and exploratory testing
• Collaborate with cross-functional stakeholders to build and run test plans for large feature launches
• Identify improvements in QA processes to improve software development life cycle
• Own end-to-end defect tracking and resolution processes
• Serve as the subject matter expert on team’s surface area and how it interacts with other team surface areas
• Analyze complex systems to identify high-risk areas and test scenarios which will be challenging to verify.
• Design and execute test cases that go beyond happy-path scenarios, including edge cases, negative testing, and boundary conditions.

You’ll Be a Good Fit If

• You have 3+ years of proven Manual QA experience in a high-growth, fast-paced environment.
• You pride yourself on your attention to detail and customer empathy to ensure we are providing a best-in-class experience to our users.
• You have a strong bias for action and can drive value with little-to-no guidance.
• You enjoy communicating effectively and building relationships with both technical and non-technical stakeholders.
• You welcome ambiguity and leverage structured thinking to solve problems.
• You have excellent cross-functional skills and the ability to switch between projects quickly.

Nice to Have

• Prior experience working across multiple engineering teams.
• Accessibility testing experience (WCAG)
• Experience testing AI-driven features or using modern AI tools to boost your productivity.
• Exposure to health-tech data / EHR integrations.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Salary range: $120,000-$135,000

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