PT - Front Desk Agent

Pyramid Global Hospitality Front Desk Agent

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description:

What we offer:

An amazing team atmosphere

A one-of-a-kind (not your typical) hotel opportunity for you to work in! We have no outside guests or children.

401K after only (90) days of employment if you are at least (21) years of age

Incredible medical/dental/vision/life/AD&D/ benefits for all FT employees that will start on the first of the month following your start date, if elected

Pyramid Cares Associate Relief Fund

Education reimbursement

Jury duty & bereavement pay

Insurance available for the FUR-Babies in your family

Up to (10) days of PTO for a FT employee on a yearly basis

(7) paid holidays for FT employees

Flexible schedules for all

Cross training in any and all departments

State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart

Discounted pricing on food and beverage

Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing

You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family!

Overview

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Help guests discover their Wanderlust experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and WOW guests through recovery when things arent quite right
• Promote and sell special hotel programs.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank.
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Compensation Range:

The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.