Project Coordinator

Service Dispatch Coordinator

We are seeking a detail-oriented Service Dispatch Coordinator to manage and coordinate service requests, ensuring efficient dispatch of technicians to client locations. This role involves tracking service call status, optimizing scheduling, and providing administrative support to the service department.

Responsibilities

• Dispatch service technicians based on service requests and priority to client locations.
• Monitor and track the status of service calls and technician availability.
• Communicate with clients to confirm service appointments and provide updates on technician arrival times.
• Maintain accurate records of service calls, technician assignments, and client interactions.
• Collaborate with the service team to optimize scheduling and resource allocation.
• Address and resolve any scheduling conflicts or issues that may arise.
• Provide administrative support to the service department as needed.

Essential Skills

• Proficiency in dispatch operations.
• Strong communication and organizational skills.

Additional Skills & Qualifications

• At least 2 years of experience as a Project Coordinator or Account Manager.

Work Environment

The position requires working five days in the office, with the possibility of working one day from home after 90 days. The role includes an on-call aspect for handling emergency tickets, with a team of 12 rotating responsibilities. An on-call stipend is provided, with compensation for regular and holiday shifts. The schedule is flexible, allowing for selection of on-call days, typically four or five days a year. Employees also benefit from a 10% company bonus.

Job Type & Location

This is a Permanent position based out of Plymouth, Minnesota.

Pay and Benefits

The pay range for this position is $55000.00 - $60000.00/yr.

I have a copy of the team's benefits and can offer it to anyone who has

Workplace Type

This is a fully onsite position in Plymouth, MN.

Application Deadline

This position is anticipated to close on Oct 7, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.