Program Manager - Privilege Access Management (PAM)

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

lululemon's technology services are modernizing and adopting leading-edge methodologies for many initiatives, including Identity and Access Management (IAM). The IAM program is a core security service supporting enforcement of identity governance controls that encompasses planning, design, implementation, maintenance, support, and continuous improvement of identity and access services across the global enterprise. Key to success is the stellar technical acumen and diligent collaboration among leadership. In that vein, we are currently searching for a Program Manager to enhance security programs and drive excellence in managing Privileged Access Management (PAM) across the organization.

A Day In The Life

The Program Manager leads delivery of the PAM program by partnering with dedicated project managers and engaging cross-functional analysts, and engineers. This role guides execution, monitors progress, mitigates risks, and ensures alignment across stakeholders. Working closely with leadership, the Program Manager drives effective governance and delivery using both agile and waterfall methodologies. You will leverage your intuitive nature and curiosity to:

• Lead the design, implementation, and management of the PAM program.
• Enforce PAM policies and standards across the organization.
• Collaborate with IAM technology managers, engineers, and program managers to optimize privileged access controls and ensure operational health.
• Identify and drive process improvements and automation opportunities.
• Education system owners on PAM requirements.
• Define and track KPIs for program effectiveness and compliance.
• Serve as the main point of contact for PAM initiatives and outcomes.
• Align with Governance, Risk, and Compliance on PAM-related efforts.
• Effectively manage and communicate program processes and interdependencies as they relate to broader technology activities. Partner with leaders across the organization to ensure clarity on prioritization of program requirements.
• Provide regular updates to sponsors and leadership.

Requirements

• 8+ years in project/program management, with 2+ years PAM governance or process design and execution.
• Experience with PAM tools (e.g., BeyondTrust, CyberArk) preferred.
• Experience with PAM technical controls (secrets management, SSO, MFA, etc.).
• Strong understanding of regulatory frameworks (SOX, PCI DSS) and security frameworks (NIST, Cobit, ISO).
• Proven ability to lead centralized governance in decentralized environments.
• Proactive, strong leadership, sound judgement, critical thinking, and decision-making skills.
• Ability to successfully navigate limited resources with competing priorities in a complex and rapidly evolving organization.
• Skilled in tools like Jira, Confluence, ServiceNow, Teams, and SharePoint.
• Strong leadership, communication, collaboration, and organizational skills.
• Governance, Risk and Compliance or audit experience is a plus.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes
Authorization to work in Cananda is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $123,500-$162,100 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week

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