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Professional Liability Senior Claims Specialist

Liberty Mutual Insurance

Company : Liberty Mutual Insurance

Location : New York, NY, 10261

Posted Date : 15 September 2025

Job Details

Description

Liberty Mutual has an immediate opening for a Professional Liability Senior Claims Specialist. Under moderate direction, the Professional Liability Senior Claims Specialist handles a book of Commercial specialty lines claims that focus on Professional Liability Excess throughout the entire claim's life cycle. The Professional Liability Senior Claims Specialist will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.

Please note you will be required to go into one of the following GRS claims offices at least twice a month if you reside within a 50-mile radius: Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ; Plano, TX; Suwanee, GA; or Weatogue, CT. This requirement is subject to change.

Responsibilities

  • Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition.
  • Utilizes Liberty's claim system to document claims and to diary future events or follow-up.
  • Within prescribed settlement authority for the line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy.
  • Makes recommendations to set reserves at appropriate level for claims outside of authority level.
  • Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting.
  • Manages the litigation process through the retention of counsel.
  • Adheres to the line of business litigation guidelines to include budget, bill review and payment.
  • Monitors the case resolution process.
  • Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in Claims audit process. May provide claims marketing services by participating in meetings with brokers, risk managers and reinsurers. As required, maintains insurance adjuster licenses.
Qualifications
  • Bachelors' and/or advanced degree. J.D. is a plus in combination with claims experience.
  • 5+ years claims/legal experience; or in a related field. Complex Commercial Casualty, General Liability and/or Professional Liability claims experience preferred.
  • Functional knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge.
  • Functional knowledge of law and insurance regulations in various jurisdictions.
  • Demonstrated strong verbal and written communications skills.
  • Demonstrated strong negotiation skills.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

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