Product Quality Manager

Product Quality Manager

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our team's mission is to provide a seamless and exceptional product experience by assuring the quality of Google's Home and Health products. We act as a critical bridge between our customers and product development, leading and driving quality through the entire product life-cycle. By translating field and customer insights into a new bar for quality, and by partnering cross-functionally, and driving accountability via key metrics, we not only enable our business but also ensure the best possible experience for our users.

The US base salary range for this full-time position is $183,000-$271,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

The following are the minimum qualifications for this position:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in program management.

The following are the preferred qualifications for this position:

• Experience with factory audits and process compliance.
• Understanding of quality tools and methodologies (e.g., FMEA, APQP, PPAP, 8D).
• Ability to work effectively with cross-functional teams and suppliers.

Responsibilities:

• Drive the implementation of quality tools such as Process Failure Mode and Effects Analysis (PFMEA), First Article Inspection (FAI), and Process Capability Index (Cpk) analysis at the supplier site.
• Conduct regular on-site factory audits to ensure adherence to procedures.
• Develop and manage quality assurance processes for JDM products, Monitor compliance with quality standards and specifications, and Implement 8D approach to address daily quality issues.
• Lead cross-functional teams (e.g., engineering, operations, product management) to resolve technical and operational issues at the factory.
• Ensure that design requirements are understood and met by suppliers, Drive quality initiatives during both the New Product Development (NPD) and Mass Production (MP) stages, Coordinate containment actions to prevent line-down situations.