Product Owner, Relationship Management - Liberty Mutual Investments

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides opportunities for growth within the role. Some roles at Liberty Mutual may include a compensation plan with commission and/or bonus earnings, which vary based on multiple factors outlined in the plan.

Description

The Company

Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group's (LMIG) global financial assets across markets and private domains to build capital and generate income. With over $100 billion in assets under management and nearly 300 professionals based in Boston, MA, and New York, NY, LMI combines the intimacy of a boutique investment firm with the strength of a global leader.

LMI is undergoing a transformation to foster innovation, leverage deep expertise, and scale returns on flexible capital through a unified approach. Our operating model centers on portfolio construction, asset management, and investment services, with teams structured as Investment Business Units (IBUs) including Global Strategy & Capital Allocation, Risk Management, Global Credit Markets, and others. Our portfolio spans various asset classes, and we are committed to expanding our capabilities.

The Position

Reporting to the Director of Product for Private Credit & Relationship Management within Global Investment Solutions (GIS), this role is responsible for the Relationship Management and DealCloud Product suite. The Product Owner translates business requirements into a product roadmap, owns outcomes and value creation, and collaborates with Scrum teams to implement key capabilities across the investment lifecycle.

Key Responsibilities

1. Develop influential relationships with stakeholders, especially in Relationship Management and Portfolio Strategy & Management, serving as a trusted advisor and primary contact for all related matters.
2. Possess advanced knowledge of DealCloud and related CRM systems, with a proven track record of implementation and evolving product capabilities.
3. Demonstrate entrepreneurial mindset, ownership, strategic leadership, and the ability to navigate ambiguity and conflicting priorities.
4. Synthesize business needs with platform strategy to inform and influence the product roadmap.
5. Own and maintain the product backlog, ensuring clarity, prioritization, and actionable stories.
6. Participate in Agile ceremonies, including demos, planning, and retrospectives.
7. Set priorities, manage stakeholder expectations, and oversee delivery of new features and capabilities.
8. Engage with data governance and champion data implementation efforts.
9. Participate in testing, validation, and user acceptance testing (UAT).
10. Monitor product health, ensuring long-term viability and balancing costs with outcomes.
11. Analyze feasibility, risks, trade-offs, and other aspects of product changes.
12. Manage relationships with third-party vendors and lead due diligence for new partnerships.

Qualifications

• Expertise in the Deal lifecycle, including investment process, dashboards, tear sheets, and analytics.
• 10+ years in product management or ownership, with experience in financial services.
• Strong background in Relationship Management and Private Markets products.
• Ability to define and execute a clear vision and strategy focused on user value and business outcomes.
• Exceptional leadership and influence skills, capable of aligning cross-functional teams.
• Deep knowledge of Agile methodologies like Scrum or Kanban at a leadership level.
• Excellent communication skills, capable of articulating complex ideas.
• Certified Scrum Product Owner (CSPO) certification.

About Us

Liberty Mutual is committed to diversity, equity, and inclusion, fostering a supportive environment for all employees. We offer comprehensive benefits and learning opportunities to support professional and personal growth. Our mission is to help people embrace today and confidently pursue tomorrow by providing protection for the unexpected with care.

We value your dedication and integrity, and we prioritize your well-being through our benefits. Learn more at:

Liberty Mutual is an equal opportunity employer. We do not tolerate discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information, or any other protected characteristic.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco