Product Owner ETG

The Product Owner is responsible for the development and execution of the product vision and roadmap, ensuring successful delivery of a high-quality product that meets customer needs and business goals. The incumbent supports stakeholders across the organization, including business teams, IT product managers, technical teams, and marketing teams, to define and prioritize product features, improve customer experience, and drive innovation. The Product Owner helps in ensuring that the team is delivering the highest value features, understands the needs of the business, and coordinates with the development team to ensure features meet the acceptance criteria and are delivered timely. The incumbent contributes to a culture of collaboration, continuous improvement, and innovation within their team, helping the organization towards achieving its strategic business objectives.

• Gather market insights, identify customer needs, and collaboratively prioritize product features to develop and execute the product vision and roadmap
• Analyze customer feedback and market data, helping to identify and prioritize high-impact features that reflects the appropriate balance of business value and customer needs
• Prepare materials to support collaboration with stakeholders across the organization to communicate product vision and roadmap
• Assist in articulating feature requirements and acceptance criteria, and act as a liaison between the team and stakeholders to address any questions or concerns regarding the requirements
• Perform preliminary analysis of feedback from users and stakeholders and contribute to the prioritization of improvements for the product backlog
• Monitor the development progress, proactively identifying potential risks or bottlenecks, and collaborate with other product owners and the development team to ensure timely and high-quality delivery
• Draft knowledge documentation in support of the product
• Prepare communications regarding progress and updates on product vision and roadmap to stakeholders and executive leadership
• Collaborate with internal and external stakeholders to build and maintain strong working relationships
• Strive to proactively stay up-to-date with market trends, technology advancements, and industry-leading practices in product management and ownership

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Minimum Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employment (without needing sponsorship for employment work visa status now or in the future.)

Education

• Required
  
  • Bachelor's degree in Computer Science or Information Systems or relevant fields, or in lieu of a degree, at least 3 years of experience in the field of technology product management.
• Preferred
  
  • Certified Scrum Product Owner (CSPO)

Skills and Experience

• Required
  
  • 2-4 years of experience in technology product management with experience in launching and managing successful products
  • Moderate understanding of product development and launch processes, including agile methodologies
  • Knowledge of production innovation methodologies and leading practices
  • Strong ability to think strategically, design requirements in alignment with the business vision, and apply market trends
  • Experience with hardware or software product development
  • Knowledge of user experience (UX) design principles and customer-centric design thinking
  • Knowledge of business processes, including IT, vendor management, and software development lifecycle
  • Strong communication skills and the ability to translate complex technical solutions into business language
    
    • Technical Skills
      
      • Software Development Lifecycle (SDLC) Methodology
      • Product Analytics Tools
      • Customer Relationship Management
      • Market Research & Competitive Analysis
      • Product Strategy & Planning
      • Product Risk Management
      • Product Optimization & Growth Strategy Development
      • Product Requirements Gathering & Documentation
      • Reporting Tools
      • Wireframing and Prototyping Tools
      • Business Analysis
      • User Research and Testing Tools
• Preferred
  
  • Experience working with infrastructure and operations teams.
  • Familiarity with servers, storage, operating systems and supporting components