Product Marketing Operations Manager, Video & Surgical

Why you will love this role:

We are seeking a dynamic Product Operations Manager to oversee the full lifecycle management of our specialty product portfolio. From product introduction through end-of-life, this role ensures operational excellence by driving demand and supply planning, coordinating product recalls, and serving as the primary liaison for field and customer inquiries. The Product Operations Manager partners across sales, marketing, supply chain, and quality teams to proactively address disruptions, maintain accurate data in SAP, and support successful product commercialization.

What you will be doing:

• Lead product lifecycle management (demand/supply planning, phase-outs, end-of-life, and SAP master data management).
• Manage supply chain and backorders, partnering with buyers and marketing to resolve issues and optimize inventory.
• Coordinate recalls and quality management, ensuring timely communications and resolution of product complaints.
• Provide sales and service support, including product inquiries, training materials, and cross-reference requests.
• Support marketing initiatives through product launch communications, campaign analysis, and field updates.
• Drive cross-functional projects to align stakeholders and deliver successful product introductions.
• Act as the field liaison, delivering accurate updates on product ETAs, delays, and expedited requests.

What you bring:

• Required:
  • Bachelor's degree in Business, Marketing, Operations, or related field.
  • 2-5 years of experience in business, marketing, or operations.
  • SAP and material master data management experience.
  • Strong organizational, communication, and analytical skills.
  • Proficiency in Microsoft Office.
• Preferred:
  • Medical device or logistics experience.
  • Project management expertise and experience with inventory management.
  • Public speaking skills for training and events.
  • Advanced SAP skills (Production, BI-HANA).
  • Marketing campaign development and analysis experience.

Who we are:

• KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. With onsite locations and field opportunities across the country, we attract a diverse and talented staff, unified by the desire to foster positive change in the world. Because it's not just about the tools we create-it's about the lives we change, together.

#LI-NM1

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Eligible Employee Benefits

• Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
• 3 weeks vacation, 11 holidays plus paid sick time
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 60% of the employee's first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• Life, STD, LTD & LTC Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.
Credentialing requirements at KARL STORZ

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.

Pay Transparency

The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member's base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.

Equal Employment Opportunity & Reasonable Accommodation Statement

KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.

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