PBX Operator (Full Time Seasonal)

La Quinta Resort Telephone Operator

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!

Seasonal Position: October 1, 2025 - May 31, 2026

A Telephone Operator with La Quinta Resort is responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service. Specifically, the Telephone Operator would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
• Provide information and demonstrate knowledge of all hotel facilities and services
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

Qualifications:

• High School Diploma or equivalent required
• Two years of combined prior PBX experience preferred.
• All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
• Additional language ability preferred.

The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

We offer competitive wages, bonuses and outstanding benefits after your ninety-first (91st) day of employment inclusive of paid time off, medical/dental/vision, short term disability, life, accidental, and critical illness insurance coverages as well as a 401(K) retirement plan. We are a drug-free work place; criminal background required. We participate in Everify. EOE/M/F/D/V

Compensation Range: $17.51/Yr. - $17.51/Yr. based on qualifications and experience.