Patient Services Manager 1

Patient Services Manager 1

Sodexo is seeking a Patient Services Manager 1 to join our team at Jamaica Hospital in Jamaica, NY. This position will split time between administrative responsibilities and direct patient service management. We are looking for a people-focused leader with strong communication and organizational skills who is eager to make an impact on patient satisfaction and team success.

The Patient Services Manager 1 will oversee a blend of administrative and operational duties within the Food & Nutrition Services department. This hands-on role supports patient meal services while also managing key administrative processes. The schedule is primarily MondayFriday, day shift, with occasional weekends as needed. No holidays required.

This role provides a unique opportunity to develop both administrative and operational leadership skills within a healthcare environment. We offer competitive pay, benefits, and professional growth opportunities within Sodexo's nationwide network.

Administrative Duties

• Enter and process payroll
• Enter invoices accurately and on time
• Maintain and organize employee files
• Utilize Microsoft Word, Excel, and other computer applications (proficiency required)
• Conduct employee meetings and in-services

Patient Services Manager Duties

• Support daily patient meal service operations
• Supervise and engage frontline team members
• Communicate effectively with staff, patients, and hospital leadership
• Provide coaching, training, and performance feedback
• Ensure quality standards and compliance are maintained

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proficiency in Microsoft Word, Excel, and overall computer skills
• Strong organizational abilities and attention to detail
• Effective communicator and people-oriented leader
• Ability to train and develop employees
• Union experience is a plus (willing to train candidates without prior union exposure)

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience