Patient Access Representative - Multiple shifts

• Apply
• Save Job
• Refer a Friend
• Back

• Share on Facebook
• Share on Twitter
• Share on LinkedIn
• Share via Email

Johns Hopkins Howard County Medical Center (HCMC) combines the convenience of a full range of hospital and wellness services, more than 1000 affiliated doctors in nearly 100 clinical specialties, award winning clinical excellence and membership in Johns Hopkins Medicine, one of the country's premier academic medical systems.

Our patients come from all over the world - and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. Make it happen at Hopkins.

What awaits you:

• Hours: Evening shift: 3pm-11:30pm, Day shift: 7am-3:30pm. This role is 5 days per week. You must work 1-2 weekends per month. You will get additional shift differential for weekend!

• Free parking onsite!

• Starbucks onsite!

• Room for growth!

• Outstanding team in a diverse work environment!

• Medical, Dental, and Vision Insurance.

• Retirement Savings Plan w/employer contribution.

• Generous Paid Time off & Paid holidays!

• Employee and Dependent Tuition assistance benefits!

• Health and wellness programs and MORE!

As a Patient Access Representative, you'll:

• Be responsible for satisfying the patient, staff or caller and maintaining the image and integrity of HCMC.

• Provide patients with information on physicians, directions to locations, required pre-testing, educational materials, and any other items prior to service.

• Gather necessary data, enter appropriate data into computer-Epic, ensuring all necessary paperwork is completed and appropriately signed by patient in order to register and admit patient for inpatient or outpatient services.

What you'll bring:

• 2+ years of experience in medical office, hospital, medical call center or similar customer service environment

  • EPIC experience highly preferred

  • Knowledge of health insurance concepts preferred

• High school diploma or GED

• Passion for helping others

• Ability to think quickly and problem solve

• Ability to talk and type simultaneously, with excellent verbal and written communication skills.

• Must type at least 35 wpm.

About us:

Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.