Order Management Supervisor

Order Management Supervisor

As an Order Management Supervisor, you will be responsible for managing client and vendor relationships, ensuring accurate information and pricing, and resolving any inventory discrepancies.

Responsibilities include:

• Work collaboratively with vendors and internal site team members to ensure smooth operations.
• Manage multiple systems such as Manhattan, Enspire, and E1.
• Maintain a high level of technical and problem-solving ability related to the fulfillment business.
• Ensure accurate and timely inventory management.
• Process billing or credits accurately and promptly after thorough research and obtaining necessary approvals.
• Enter data timely and accurately.
• Operate various computer systems proficiently, including MS Word, Excel, and Outlook.
• Develop a thorough understanding of company services and pricing structures.

Essential Skills include:

• Strong experience in inventory management.
• Proficiency in handling pricing, billing, and credit.
• Excellent organizational, problem-solving, multitasking, and decision-making skills.
• Strong computer skills with proficiency in MS Word, Excel, and Outlook.
• Reliability and teamwork orientation.
• Exceptional vendor/client focus and a sense of urgency.

Work Environment:

This role is part of the paper/pulp team with a Monday to Friday schedule from 8:00 AM to 4:30 PM, with an option for a later shift from 10:00 AM to 6:30 PM. The first 90 days are in-office for training, after which hybrid work is offered up to 3 days a week. The office is located on two floors full of offices, providing a professional and structured environment.

Job Type & Location:

This is a Contract to Hire position based out of Neenah, Wisconsin.

Pay and Benefits:

The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Neenah, WI.

Application Deadline:

This position is anticipated to close on Sep 29, 2025.