Operations Manager

Operations Manager- Netflix House (Dallas)

Position Title: Operations Manager- Netflix House (Dallas)

Pay Range: 65,000 to 75,000

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1459801

Diversity of Thought and Inclusion for All Drives Our Success

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below:

Job Summary

Be the showrunner behind a one-of-a-kind guest experience - Netflix House is coming to Dallas! A new immersive experience that will take guests inside the story. As Operations Manager for Levy at Netflix House you will lead all venue operations, drive service excellence, and champion innovation to bring hospitality to life in an immersive, guest-centered environment.

Qualifications

• Bachelor's degree in Hospitality, Business Administration, or related field
• 3+ years of management experience in hospitality, live entertainment, or food & beverage operations
• Strong knowledge of operational compliance, safety, and sanitation standards
• Proficiency with scheduling, labor management, and budgeting systems
• Ability to manage cross-functional teams in a fast-paced environment
• Excellent communication and organizational skills
• ServSafe certification or similar preferred

Key Responsibilities

• Lead operations across front-of-house and back-of-house teams to deliver seamless guest experiences
• Develop and maintain staffing plans, schedules, and labor budgets
• Ensure compliance with all Levy, Netflix, and regulatory safety/sanitation standards
• Collaborate with leadership to execute high-profile events and brand activations
• Monitor guest satisfaction metrics and implement continuous improvement strategies
• Train and coach staff to uphold Levy's service standards and Netflix brand expectations
• Oversee daily reporting on labor, operations, and service outcomes
• Foster a positive team culture that encourages growth, accountability, and inclusivity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.