MO/KS Water Business Group Professional Services Leader

Missouri/Kansas Water Business Group Professional Services Leader (PSL)

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world? Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR has an exceptional career opportunity for an experienced water industry professional to serve in a leadership position as our Missouri/Kansas Water Business Group Professional Services Leader (PSL). Professional Services is an area of our organization responsible for developing technical resources and maintaining a culture of quality. These practices improve our competitiveness and drive our growth.

As PSL, you will report to the Missouri/Kansas Water Business Group Manager (BGM) and work alongside the BGM to provide technical oversight and staffing resource assignments for projects across all five of the offices within Missouri and Kansas (Kansas City, St Louis, Columbia, Springfield, and Forsyth). You will serve as supervisor for each of the six (6) Business Class Leads within the Missouri/Kansas area who serve as the technical delivery supervisors for the following service areas: drinking water treatment, wastewater treatment, effluent management, utility management services, pump stations, and pipelines, stormwater, and dams, levees, and civil works. As PSL, you will support the continued career development of supervisors within the Area. You will collaborate closely with HDR's Water Professional Services Global Director to implement the Business Group's technical and quality initiatives within the Missouri/Kansas Area.

In addition to your primary responsibilities as summarized below, the PSL will be responsible for collaborating on technical delivery and business development for cross-business group opportunities with HDR's Transportation, Resources, Architecture, and Building Engineering Systems business groups. You will also support recruiting efforts to attract and retain eminent talent for our local program.

Primary Responsibilities

Develop technical delivery skills for staff across all Area offices (Kansas City, St Louis, Springfield, Columbia, and Forsyth)

Provide technical oversight and staff resource assignment to projects across Area offices

Direct quality management system program

Perform project reviews focusing on scheduling, leadership, and participation

Mentor delivery staff and develop technical learning paths

Implement technical and digital delivery evolution in collaboration with Professional Services Director

Coordinate business processes with BGM consistent with Area, corporate policy, and HDR's matrix of authority (MOA)

Implement quality, standards, and best practices in projects across Area offices

Preferred Qualifications

MS in relevant Engineering fields (Civil, Mechanical, Chemical, Electrical, Environmental) preferred.

Minimum 15 years of progressive experience in a role focused on understanding and solving client issues in the area's water, wastewater, and federal water regulatory, planning, and design practice.

History of successful project and/or program management with a focus on technical delivery and project leadership.

Demonstrated success in cultivating client relationships to win pursuits and execute projects, especially in the local markets.

Success in initiating and managing growth.

Excellent written and verbal communication skills.

A team-first collaborative attitude.

Self-motivated requiring minimal oversight.

Well organized with multi-tasking skills.

Able to work under and meet tight deadlines.

Well-developed analytical and organizational skills.

Ability to interact with design and construction teams positively and proactively.

Document control experience (ProjectWise a plus).

Prior wastewater, drinking water, or water resources management consulting experience preferred.

Local candidates are preferred.

Required Qualifications

Bachelor's degree in a Professional, Architecture, Engineering or closely related field

10 years of experience

Committed to quality, improvement and HDR values

Maintains a professional or engineering registration and has related technical experience experienced in development and management of diverse teams

Works cooperatively with other area business class leaders, operations managers, technical directors and marketing managers on business class efforts

An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.