Medical Records Clerk - Southampton Memorial Hospital

Medical Records Clerk

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Works with general supervision, maintaining all patient medical records.

Employment Qualifications:

• Education: High School diploma
• Licensure / Certification:
• Knowledge & Skills: Ability to maneuver through the electronic medical record, acquired through on the job training. Excellent communication and computer skills are required.
• Service Skills: Demonstrated customer, team, departmental, as well as interdepartmental customer service skills.

Essential Job Functions:

• Prepares records daily for established and new patients.
• Scans documents and views documents to ensure scanning quality.
• Reviews hospital discharged documents to ensure documents are correctly scanned into EMR.
• Compares all original documents for accuracy against scanned documents before uploading batches into the electronic medical record system.
• Performs chart analysis for completion of all patients.
• Reviews all physician rejections and resubmits into the electronic medical record system on a daily basis.
• Assist physicians and staff with the electronic medical record system.
• Complies with Lourdes policy on release of information.
• Answers phones in a professional manner and assist in patient registration when needed.

Additional Responsibilities:

• Complies with and is knowledgeable of hospital and department safety procedures and policies.
• Contributes to the care of the environment by maintaining work areas and assisting with light housekeeping tasks as needed.
• Is knowledgeable of and participates in the hospital's performance improvement program.
• Utilizes computer system as needed for information and to complete tasks.
• Maintains customers' rights (confidentiality, privacy, safety, security, and decision making).
• Interacts with customers, who may include patients, physicians, coworkers and visitors in a manner that exemplifies the hospital's mission and core values.
• Attends annual in-service, department meetings and other training sessions relative to job.
• Is knowledgeable of and adheres to hospital and department procedures and policies.
• Adapts easily to changes in work assignment and environment.
• Is willing to assume additional responsibilities.
• Performs basic tasks in a timely manner with minimum guidance and supervision.
• Demonstrates willingness to work toward department and hospital goals and objectives.

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.