Medical Receptionist

Company : LifeStance Health
Location : Exeter, NH, 03833
Posted Date : 15 October 2025
Job Type : Full Time
Category : Administrative Assistance
Occupation : Medical Receptionist
Job Details
Medical Receptionist
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Compensation: $21.00 - $22.00/hour, plus quarterly bonus/incentive potential.
Location: 24 Front Street Suite 100, Exeter, NH 03833
Duties/Responsibilities
Operational Excellence:
- Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
- Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
- General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
- Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
- Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
- Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
- Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
- Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
- Handle any urgent requests; triage patient issues and resolution, i.e., direct to the correct departments or escalate for assistance.
- Collect all in-person and telehealth co-payments and account balances at the time of service.
- Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
- Provide general clinician support assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities
Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience
High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Trending Searches in Exeter, NH
- Full time jobs near me Exeter, NH
- Local job openings
- Places hiring near me
- Job vacancies near me
- Medical Receptionist jobs near me Exeter, NH
- Medical Receptionist jobs hiring near me Exeter, NH
- Medical Receptionist jobs hiring near Exeter, NH
- Medical Receptionist jobs near Exeter, NH
- Medical Receptionist jobs near me in Exeter, NH
- Medical Receptionist jobs in Exeter, NH
Top trending job titles hiring now
Popular Searches for Medical Receptionist
Other Jobs You May Like
Medical Assistant Extender - Stratham Family
Company : Beth Israel Lahey Health
Location : Stratham, NH
Medical Assistant (MA) - Multispecialty Clinic Floor 1
Company : Dartmouth Health
Location : Lebanon, NH
Medical Assistant II (MA) - Vascular Surgery, Per Diem
Company : Dartmouth Health
Location : Lebanon, NH
Medical Assistant II (MA) - Dermatology MOHS Surgery, Per Diem
Company : Dartmouth Health
Location : Lebanon, NH
Medical Assistant (MA) - Multispecialty Clinic, Float
Company : Dartmouth Health
Location : Lebanon, NH
Top searches
- Jobs hiring immediately
- Part time jobs near me
- Full time jobs near me
- Jobs that are hiring near me
- Jobs near me hiring now
- Medical Receptionist jobs near me
- Medical Receptionist jobs
- Medical Receptionist jobs hiring near me
- Medical Receptionist openings near me
- Medical Receptionist vacancies near me
Employment opportunities at LifeStance Health
- LifeStance Health jobs near me Exeter, NH
- LifeStance Health jobs hiring near me Exeter, NH
- LifeStance Health jobs near Exeter, NH
- LifeStance Health jobs hiring near me
- LifeStance Health openings near me
- LifeStance Health jobs near me in Exeter, NH
- LifeStance Health jobs hiring in Exeter, NH
- Employment opportunities near me
- Job openings near me
- Jobs hiring immediately