Medical Assistant - Your Hometown Health Partners

Exciting Opportunity: Join UPMC's Your Hometown Health Partners as a Full-Time Medical Assistant

Are you a motivated, detail-oriented Medical Assistant eager to make a difference in patient care? UPMC's Your Hometown Health Partners in Erie, PA, is looking for a full-time Medical Assistant to join our collaborative team. Enjoy a consistent Monday through Friday schedule from 7:15 a.m. to 5 p.m., with no weekends or holidaysideal for those seeking reliable hours and work-life balance.

In this key role, you'll help ensure patients are efficiently checked in, roomed, and charged, keeping our providers running smoothly and patient satisfaction scores high. The ideal candidate is comfortable with Epic, skilled in manual blood pressure measurement, computer literate, and familiar with medical terminology. Strong communication and teamwork skills are essential as you support multiple providers and may occasionally travel to assist other offices based on staffing needs.

UPMC values your dedication and offers a comprehensive Total Rewards Benefits package, along with a career ladder designed to support your ongoing professional development. If you're ready to contribute to a patient-focused environment while growing your career, we encourage you to apply today.

Title and starting pay of this position may vary based on years of experience and manager discretion.

Responsibilities:

• Coordinate daily schedules and patient flow.
• Accompany patients to exam or procedure rooms and assist with mobility, dressing, specimen collection, and exam preparation.
• Collect patient histories, vital signs, and perform screenings in accordance with provider guidelines.
• Communicate care instructions clearly to patients and families to ensure understanding and continuity of care.
• Send and receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms and set up instruments and equipment in accordance with department protocols.
• Clean exam and procedure rooms, instruments, and equipment between patient visits to ensure proper infection control.
• Follow scheduled maintenance programs for cleaning and maintain accurate records.
• Manage supply inventory and restock exam and procedure rooms as needed.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health) and all UPMC Health System policies and procedures.
• Maintain strict confidentiality related to medical records and other data.
• Perform phlebotomy, EKGs, level one labs, and clinic procedures in accordance with established policies and procedures.
• Assist physicians with clinical procedures to support patient care.
• Document patient information accurately and thoroughly in the medical record.
• Answer calls and provide pertinent information, including patient education, as directed.
• Obtain lab and x-ray reports, hospital notes, referral information, and complete necessary forms and requisitions.
• Schedule patient appointments and coordinate follow-up as needed.
• Verify insurance coverage and confirm patient demographics for accuracy.
• Prepare and manage patient charts to ensure all information is complete, up-to-date, and properly filed.
• Perform other front office responsibilities as required.
• Administer injectable medication and vaccines when appropriate under the direction and supervision of a physician.

Required:

• High school diploma or equivalent.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities.

Preferred:

• Experience/knowledge of Epic.
• Medical Assistant training/experience.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

UPMC is an Equal Opportunity Employer/Disability/Veteran