Manufacturing Administrative Assistant

Manufacturing Administrative Assistant

We are seeking a dedicated Manufacturing Admin who will act as a crucial liaison between our organization and our customers, fostering and maintaining robust relationships. The ideal candidate will proactively anticipate customer needs and deliver timely, accurate, and professional support, serving as a trusted advisor by understanding customer requirements and offering tailored solutions.

Responsibilities

• Accurately enter and confirm customer orders, ensuring adherence to specifications and timelines.
• Provide customers with detailed information regarding order status, estimated delivery schedules, service contracts, and warranties.
• Collaborate closely with production and shipping teams to manage customer shipments, expedite orders, and resolve any delivery-related issues.
• Review and manage sales orders to ensure accuracy and timely processing.
• Work with the Business Development team to ensure timely response to all customer needs and exceed expectations.
• Potentially conduct customer visits to assess needs and promote product/service sales.

Skills and Qualifications Required

• High school diploma, GED, or equivalent required; Associate's or Bachelor's degree preferred.
• 1+ years of customer support or administrative experience in
• Experience in administrative support, data entry, and order processing.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Proven ability to build and maintain strong customer relationships.
• Excellent verbal and written communication skills.
• Proficiency in ERP/MRP systems, experience using Epicor is a plus.

Work Environment

This position is onsite and requires attendance from Monday to Friday, 8:00 AM to 5:00 PM, with some flexibility.

Job Type & Location

This is a Contract to Hire position based out of Wausau, Wisconsin.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wausau,WI.

Application Deadline

This position is anticipated to close on Oct 20, 2025.