Courtesy Clerk

Courtesy Clerk

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.

Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.

Reporting relations include accountability to the District Store Director, Store Manager, Assistant Managers, and Service Managers.

Primary duties and responsibilities include providing prompt, efficient, and friendly customer service, greeting customers, assisting customers by escorting them to products, securing products, loading or unloading heavy items, answering the telephone, working with co-workers as a team, packaging purchases, cleaning various areas, assisting customers in transporting purchases, helping train new courtesy clerks, checking prices, pulling product forward, bringing carts in, cleaning can redemption area, stocking, facing, and rotating merchandise, maintaining supplies, adhering to personal hygiene and dress guidelines, and adhering to company policies.

Secondary duties and responsibilities include assisting in all departments, delivering product to customers, shoveling, salting, and sanding walkways, assisting in other areas of the store, and performing other job related duties and special projects.

Knowledge, skills, abilities, and worker characteristics include the ability to carry out detailed instructions, do simple addition and subtraction, understand and follow verbal or demonstrated instructions, and increased contact with people.

Education and experience requirements are not specified.

Physical requirements include the ability to exert force, visual requirements, and the ability to perform various physical activities.

Working conditions include exposure to noise, temperature extremes, dampness, dirt, and chemicals/solvents.

Equipment used includes Tomra, window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, and box cutter.

Contacts include daily contact with the general public and occasional contact with suppliers/vendors.