Manager, Digital Product Management

Company Summary:

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

As we continue the roll-out of our 5G network, and navigate the changing landscape in television, we are looking to invest in growing our consumer direct/omnichannel capabilities. This individual will be a key contributor in building and enhancing this capability.

Reporting to the Vice President of Digital Products and User Experience the Manager, Digital Products will lead a high-performing team of Digital Product Managers within our large enterprise organization. This critical role will oversee a portfolio of digital products supporting various lines of business and will require close collaboration with business partners, cross-functional teams, and IT engineering. The ideal candidate will be a strong leader, relationship builder, an advocate for lean-agile practices and digital transformation. Ultimately, this leader will ensure that the digital products within their portfolio are creating value for the business and advancing the end users experience.

Key Responsibilities:

• Team Leadership: Manage and mentor a team of Digital Product Managers working in a squad/pod model, fostering their professional development and ensuring their alignment with business objectives
• Product Strategy: Collaborate closely with business partners to define product vision, strategy, and roadmaps, ensuring alignment with overall business goals
• Cross-Functional Collaboration: Build and maintain strong relationships with cross-functional teams, including marketing, operations, and IT engineering, to drive successful product development and launches
• IT Engineering Partnership: Forge a strong partnership with IT engineering, fostering innovation, ownership, and alignment with product and business strategy
• Digital Transformation: Champion digital transformation across the enterprise, infusing lean-agile practices and driving continuous improvement
• User Advocacy: Work closely with UX researchers and product designers to advocate for end users (primarily external customers) and ensure user-centric product design
• Roadmap Development: Collaborate with cross-functional teams to develop and maintain comprehensive product roadmaps, incorporating user feedback, market trends, and business needs
• Performance Tracking: Define and track key performance indicators (KPIs) for digital products, ensuring continuous monitoring and improvement
• Stakeholder Communication: Communicate product status, updates, and achievements to key stakeholders, ensuring transparency and alignment

Education and Experience:

• Bachelor's degree in business, technology, or a related field; advanced degree preferred
• 6+ years experience and proven track record managing a team of digital product managers in a large enterprise environment

Skills and Qualifications:

• Team Leadership & Development: Proven ability to coach and mentor a team of digital product managers, providing guidance, feedback, and support for their professional growth and skill development
• Product Vision & Strategy: Skilled in defining and communicating compelling product visions, translating them into actionable strategies, and creating detailed product roadmaps aligned with business objectives
• Stakeholder Management: Expertise in building and maintaining strong relationships with cross-functional teams and stakeholders, ensuring effective collaboration and alignment throughout the product development lifecycle
• Agile Product Management: Mastery of agile methodologies, facilitating sprint planning, backlog grooming, and release management to ensure timely and efficient product delivery
• User Research & Analysis: Adept at conducting user research and analysis to gather insights, identify user needs, and validate product hypotheses
• Data-Driven Decision Making: Demonstrated ability to leverage analytics tools to track key performance indicators (KPIs), measure product success, and inform data-driven decisions
• Problem-Solving & Innovation: Proven track record of identifying and solving complex problems, driving innovation, and fostering a culture of continuous improvement
• Market & Competitive Analysis: Skilled in conducting market research and competitive analysis to identify opportunities, stay ahead of industry trends, and inform product strategy
• Change Management: Experience leading and managing change, effectively communicating, and gaining buy-in for new initiatives and product launches

#LI-CH2

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.