Manager, DC Process

Work Location Type: Onsite 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

Reporting to the Senior Operations Manager this role will teach, coach and drive continuous improvement initiatives focused on improving efficiencies across department functions. This position is also responsible for leadership of a supervisory team, process development and standardization within the department.

Job Responsibilities (You Will):

Direct the day-to-day activities of the department, which includes: 

• Ensure Supervisors are aligning labor resources with daily/hourly work volumes
• Ensure standard processes are documented and consistently followed.
• Monitor key performance indicators to identify opportunities to improve service quality and team results.
• Collaborate with cross functional management teams to align best practices across all business groups.
• Ensure accurate and organized maintenance of training and safety records.
• Mentor Supervisors in leading team engagement and aligning to Grainger principles.
• Develop and maintain strong business relationships with external stakeholders and suppliers.
• Champion and develop leadership skills in the Supervisor team.
• Lead departmental safety focus, including standardization of safety practices.

Education/Experience (You Have):

• Listen attentively, and proactively act on ideas to improve individual and cross-departmental performance
• Move quickly from analysis to action, implementing improvement strategies while ensuring stakeholder needs are met
• Experience in a fast paced industrial warehouse environment
• This job requires you to work on the DC floor with constant standing, walking
• College and/or University in Supply Chain, Quality or Operations, or;
• High school diploma with 5 years’ leadership experience in a multi-shift operation with large employee populations
• Financial acumen and experience to support budgeting and forecasting
• Experience with continuous improvement, process mapping, LEAN and/or Six Sigma methodology and how to develop continuous improvement mindset (Six Sigma Green Belt preferred)
• Analytics including data mining, report building and presentation
• Project Management experience and/or education preferred
• Ability to prioritize multiple projects and requests.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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