Maintenance Manager

Are you curious about solving complex business challenges for a leading convenience retailer?  Do you have a passion for cross functional collaboration?  Then you may be the perfect addition to our team! 

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.  You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:

The Maintenance Manager will oversee all aspects of equipment, facilities, and refrigeration system maintenance at our high-volume distribution center. This role is responsible for ensuring the safe, efficient, and reliable operation of material handling equipment (MHE), dock and building systems, tax stamping equipment, and an ammonia refrigeration system supporting perishable distribution.

The Maintenance Manager will be responsible for taking a lead role the preventative and reactive maintenance programs of all equipment throughout the Plant.

Responsibilities:

1.       Lead and manage daily maintenance operations for all MHE (forklifts, pallet jacks, reach trucks, etc.), dock equipment, and facility infrastructure.

2.       Manage, maintain, and ensure compliance for the ammonia refrigeration system, adhering to OSHA, EPA, and PSM/RMP standards.

3.       Oversee the operation, troubleshooting, and repair of tax stamping equipment, ensuring reliability and compliance with tobacco regulatory requirements.

4.       Develop and execute preventive and predictive maintenance programs to maximize equipment uptime and reduce reactive repairs.

5.       Direct, train, and evaluate maintenance technicians, fostering a culture of safety, accountability, and continuous improvement.

6.       Manage maintenance budget, including labor, spare parts inventory, vendor contracts, and capital project planning.

7.       Collaborate with operations leadership to align maintenance priorities with distribution center performance goals.

8.       Ensure compliance with all safety policies, regulatory requirements, and company standards for food safety, quality, and workplace safety.  (Solid & Hazardous Waste, PSM(APSM), MHE Licensing, etc.)

9.   Maintain accurate maintenance records, work orders, and inspections through a CMMS (Computerized Maintenance Management System).

10.   Lead troubleshooting, root-cause analysis, and corrective actions for recurring equipment or system issues.

11.   Serve as the site subject matter expert for refrigeration and tax stamping systems, coordinating inspections, audits, and emergency response plans.

12.    Must be able to perform essential functions with or without reasonable accommodation.

Working Relationships:

This position requires significant interaction with the Sr Mechanic, DC Manager.

Minimum Education:

5-10 years of progressive maintenance leadership experience, preferably in a distribution center, warehouse or manufacturing environment.     

Preferred Education:

• RETA (Refrigerating Engineers & Technicians Association) certification or equivalent.
• Technical degree or certification in Industrial Maintenance, Mechanical, Electrical, or Refrigeration.
• Experience in food distribution, convenience store distribution, or cold-chain logistics.

Minimum Experience:

3-5 years of progressive maintenance leadership experience, preferably in a distribution center, warehouse or manufacturing environment.. 

Preferred Experience:

5-10 years of progressive maintenance leadership experience, preferably in a distribution center, warehouse or manufacturing environment.. 

Licenses/Certifications:

Ammonia Operators (1), RETA Certification or equivalent, MA Hoisting License

Soft Skills:

• Excellent oral and written communication skills
• Proficient in Microsoft Office Suite

Other Requirements:

Travel: Must have clean driving record.  

Hours & Conditions: Monday – Friday 8 hour day in warehouse setting, to include both hot and cold environments.

Physical Requirements

• Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 30 pounds.
• Working in Hot/Cold environments
• Sitting Occasional
• Standing Frequently
• Walking Frequently
• Stooping Occasional
• Kneeling Occasional
• Pushing Occasional
• Pulling Occasional
• Climbing Occasional
• Crouching Occasional
• Crawling Occasional
• Reaching Constantly
• Lifting Constantly
• Twisting Constantly
• Bending Constantly
• Frequency Classifications

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.