Macy's 2026 Summer Internship, Store Management - Chicago Market

Store Management Internship Program

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Store Management Internship Program is available in major markets nationwide and provides exposure to all facets of leading a store, including customer service, merchandising, business analysis, visual presentation, store operations, colleague development, human resources, and asset protection. This 8-week paid internship takes place on-site in stores in Summer 2026. The program introduces interns to the complex and dynamic inner workings of a multi-million-dollar retail department store. As part of a store leadership team, interns learn the challenges of the business and collaborate on solutions while gaining firsthand experience with the strategies and partnerships that drive success in this fast-paced environment.

What You Will Do

• Collaborate with the Manager of Sales & Customer Experience to gain insights into leadership best practices and receive ongoing constructive feedback.
• Shadow the Managers of Operations and Visual Merchandising to plan and execute merchandising initiatives that drive business performance.
• Engage with leaders across store and regional business functions to broaden your perspective.
• Learn to create a customer-focused selling environment by coaching and developing colleagues.
• Support daily store operations by training and coaching colleagues to ensure smooth execution.
• Analyze business trends with partners to select merchandise that better meets customer needs.
• Explore the analytical side of the business to understand and apply retail strategies.
• Contribute to a performance-driven team that values collaboration and continuous skill development.
• Take advantage of daily opportunities to innovate, test, and implement new ideas.
• Demonstrate learning through a project and presentation, consulting with store leadership to propose business growth strategies.

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

• Leadership & Team Development Ability to inspire, coach, and support colleagues while learning how to create a customer-focused selling environment.
• Customer Engagement Passion for connecting with people and delivering exceptional service that builds loyalty.
• Business Acumen Strong curiosity and capability to understand retail strategies, analyze business trends, and execute plans that drive results.
• Problem-Solving & Results Orientation Skill in identifying challenges, developing solutions, and achieving outcomes through collaboration with others.
• Communication & Collaboration Excellent verbal and written communication skills with the ability to work effectively across multiple functions and with diverse teams.
• Innovation & Adaptability Willingness to test new ideas, embrace change, and thrive in a fast-paced, dynamic environment.
• Self-Motivation & Positive Attitude Proactive approach to learning and growth, consistently taking initiative and maintaining resilience in challenging situations.

Who You Are

Rising seniors enrolled in an accredited undergraduate program with one year remaining, and a GPA of 3.0 or higher are encouraged to apply. All majors considered. This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.