Lead Maintenance Tech - The Alloy a DoubleTree by Hilton

Lead Maintenance Tech - The Alloy a DoubleTree by Hilton

The Alloy Hotel, a DoubleTree by Hilton property in King of Prussia, is seeking a skilled and motivated Lead Maintenance Technician to oversee and perform a variety of maintenance tasks to ensure the hotel's facilities are safe, functional, and visually appealing. This hands-on leadership role supports the Engineering team in maintaining high standards of guest satisfaction, operational efficiency, and brand compliance.

Key Responsibilities

Ideal candidate will possess substantial background in residential and commercial electrical work.

Lead daily maintenance operations, including HVAC, plumbing, electrical, carpentry, and general repairs.

Perform routine inspections and preventive maintenance on equipment and systems.

Respond promptly to guest requests and service calls with professionalism and urgency.

Supervise and mentor junior maintenance staff, providing training and guidance as needed.

Maintain accurate records of maintenance activities, work orders, and inventory.

Ensure compliance with safety regulations, hotel policies, and brand standards.

Collaborate with other departments to support hotel operations and special projects.

Assist in managing vendor relationships and coordinating contracted services.

Participate in emergency response procedures and be available for on-call duties.

Key Performance Indicators (KPIs)

Work Order Completion Rate: 95% of maintenance requests completed within 24 hours.

Preventive Maintenance Compliance: 100% of scheduled PM tasks completed on time monthly.

Guest Satisfaction (Maintenance-Related): Maintain a minimum of 90% satisfaction score on guest feedback related to maintenance issues.

Downtime Reduction: Reduce equipment downtime by 15% year-over-year through proactive maintenance.

Safety Compliance: Zero OSHA recordable incidents; 100% completion of safety training for self and team.

Inventory Accuracy: Maintain 95% accuracy in parts and supply inventory.

Team Development: Conduct monthly training sessions and performance check-ins with junior technicians.

Qualifications

High school diploma or equivalent; technical certification or trade school preferred.

Minimum 35 years of experience in hotel or commercial building maintenance.

Strong knowledge of HVAC, electrical, plumbing, and mechanical systems.

Proven leadership or supervisory experience in a maintenance or engineering role.

Ability to read blueprints, schematics, and technical manuals.

Excellent problem-solving skills and attention to detail.

Strong communication and organizational abilities.

Ability to work flexible hours, including weekends and holidays.

Physical Requirements

Ability to lift up to 50 lbs and perform physical tasks such as climbing ladders, standing for extended periods, and working in confined spaces.

Comfortable working in varying indoor and outdoor conditions.

Why Concord?

At The Alloy Hotel, we pride ourselves on delivering exceptional guest experiences in a modern, welcoming environment. As part of our team, you'll enjoy competitive pay, benefits, and opportunities for growth within a supportive and dynamic hospitality culture.

Our associates enjoy competitive pay, great benefits including health/vision/dental, bonus plan, 401K program as well as tuition reimbursement, our Concord hotel complimentary room program and Brand discounted room policy and more. Enjoy a culture where associates are valued and our Associate First policy is a way of life. Utilize your talents with a Company that cares about You! Our company focuses on the things you care about: sustainability, community and wellness. We have been in business over 30 years with 92+ hotels and many more coming. Our company focuses on training and development, reward and recognition and overall fun working environment for all team members.

Our Environment

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

Your Career Starts Here!

Looking for a rewarding career where you have opportunities to advance? Concord is recognized as one of the Great Places to Work in the United States. Apply today and see why our associates are finding their careers growing. With over 36 new hotels coming in the next 3 years we need talent that is willing to learn and lead. Start today as a technician and prepare your future for tomorrow to be a Chief Engineer.

Hourly range: $28-$32/hour or commensurate with experience.