Lead Director, Change Enablement

Overview

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Lead Director, Change Enablement, will drive the development and execution of enterprise-wide change management strategies that enable CVS Health's transformation priorities. This role partners closely with senior business leaders, HRBPs, the Culture Enablement and Organizational Design teams to design and implement scalable frameworks, consult on high-impact transformation initiatives, and build change capability across the organization.

Signature Impact (First 12 Months)

• Design and implement a scalable change management framework adopted by enterprise transformation teams and business leaders.
• Serve as a strategic advisor on 2-3 major transformation initiatives, ensuring colleague-centric and sustainable adoption.
• Build and lead a community of practice for change management, elevating capabilities and knowledge sharing across the enterprise.

Key Responsibilities

• Lead the design, deployment, and continuous improvement of change management methodologies and tools.
• Consult with business leaders and transformation teams to develop tailored change strategies for high-priority initiatives.
• Oversee and mentor a team of change professionals, ensuring effective execution and professional growth.
• Partner with Culture Enablement, Talent, and Communications to ensure change strategies are integrated and aligned.
• Measure and report on change adoption, colleague impact, and business outcomes.
• Build and sustain a change management community of practice, delivering training and best practices.
• Stay current on change management trends and innovations, recommending enhancements as needed.

Qualifications

• 10+ years of experience in change management, organizational development, or related fields.
• Demonstrated success leading large-scale change initiatives in complex, matrixed organizations.
• Strong consulting, facilitation, and communication skills.
• Experience managing and developing high-performing teams.

Preferred Attributes

• Strategic thinker with strong execution skills.
• Collaborative leader who builds trust and drives alignment.
• Comfortable navigating ambiguity and influencing at all levels.

Education

• Bachelor's degree required
• Prosci or other Change Management industry certification required
• Master's degree preferred.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 09/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.