Lead Coordinator, Medical Administration & Data (Lead, PBX Operator)

Medical Administration And Data

Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities. The Medical Administration and Data job family supports the effective operation of a healthcare organization by managing administrative tasks, patient data, and medical records. This job family ensures the flow of information, maintaining patient confidentiality and supports clinical staff.

Responsibilities

• Lead daily operations of the PBX department, ensuring all communication systems function optimally.
• Assist in leading the internal switchboard system and ensuring prompt, professional handling of calls and messages.
• Train and mentor PBX staff to deliver exceptional service, adhering to company standards.
• Assist in recruiting, training, and evaluating PBX operators to maintain a high-performing team.
• Foster a collaborative, service-oriented culture aligned with the company values.
• Assist in creating and implementing schedules to ensure adequate staffing at all times.

Qualifications

• Two or more years' experience leading a team in a medical office setting.
• Associate's degree or an equivalent combination of education and experience, preferred

What Is Expected Of You And Others At This Level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated hourly range: $24.50/hr - $34.89

Bonus eligible: No

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 7/21/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.