Lead Client Partner, Client Success - Retail Media

Company : Albertsons Companies
Location : Pleasanton, CA, 94566
Posted Date : 15 September 2025
Job Details
Overview
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Responsibilities
Main responsibilities:
Client Partner Senior Lead is a relationship-focused seller who excels as an analytical consultant, storyteller and negotiator. They are responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partner Sr. Leads will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partner Sr. Leads will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+/QBR/T2T support and more.
- Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
- Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation
- Focus on building CPG partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish CPG and Category goals and objectives
- Partners with merchandizing team for Winning Mode/ JBP(+), Annual Planning/ T2T/
- Innovation Planning needs
- Strives to build strong relationships across the entire CPG team (brand, agency, shopper, ecommerce)
- Key focus on demand generation, proactive and strategic selling and program management
- Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals
- Responsible for mentoring Client Success and/or cross-functional teams
- Works in lockstep with Client Account Managers to ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
- Ensures strong data hygiene and accuracy each week for CRM inputs
- Provides a map and strategic plan to attain and exceed account quota
- Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns
- Develop partnerships with Albertsons Merchandizing Team as a Category Captain
- Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer
- Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives
- Ownership of improving opportunity win rate, deal slip rate, sales cycle duration, client outreach and other relevant sales metrics
- Provides account-level forecasting predictions
- Fluent in multiple data streams (Power BI, Hub, Criteo, earnings reports, industry news) to story tell with data
Qualifications
- 8+ years of sales/retail/media experience
- Thought leader in digital advertising and retail media
- Proven ability to meet/exceed quota, track revenue and grow accounts
- Demonstrates strong presentation skills with ability to prep and present based on audience including C-Suite
- Proven ability to foster deep partnership with merchandizing leaders
The position will be based in Pleasanton or Los Angeles, CA, Dallas, TX, Chicago, IL, or New York, NY.
Benefits
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Salary The salary range is $102,700 to $143,800 annually. Starting salary will vary based on location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay/Flexible Time Off, paid holidays, bereavement pay and retirement benefits (such as 401(k) eligibility). Associates in this position are also eligible for a quarterly bonus.
A copy of the full job description can be made available to you.
Note: This posting is for informational purposes and may be subject to change.
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